March
2004
CURRICULUM VITAE
KENT LEIGH NORMAN
Associate Professor
Department of Psychology
CURRENT ADDRESS
Office:
Department
of Psychology
University
of Maryland
(301) 405-5924
kent_norman@umail.umd.edu
EDUCATION
University
of California, San Diego, California Postdoctoral
Research 1973
University
of Iowa, Iowa City, Iowa Ph.D. Experimental Psychology 1973
University
of Iowa, Iowa City, Iowa M.A. Experimental Psychology 1971
Southern
Methodist University, Dallas, Texas B.A. Psychology 1969
PROFESSIONAL EXPERIENCE
Associate
Professor of Psychology, University of Maryland (1977-present)
Senior
Consultant, IMG Consultants Pty. Ltd., Sydney, Australia (1982)
Assistant
Professor of Psychology, University of Maryland (1975-1977)
Assistant
Professor of Psychology, University of Alabama (1973-1975)
Teaching
Assistant, University of Iowa (1971-1972)
Research
Assistant, University of Iowa (1969-1971)
RESEARCH AFFILIATIONS
Human/Computer Interaction Laboratory, University of
Maryland Institute for Advanced Computer Studies (1984 founding member)
Laboratory for Automation Psychology and Decision
Processes (lead scientist)
EDITORIAL REVIEW
ACTIVITIES
Editorial Board of International Journal of
Human-Computer Studies (Since
1992).
Editorial Board of Organizational Behavior and
Human Decision Processes (1984-1999).
Editorial Board of Personal Technologies (Since
1996).
Program Chair
for the Computer Systems Technical Group of the Human Factors &
Ergonomics Society, 1993.
Ad Hoc Reviewer for
Behaviour
and Information Technology (Approximately 2 per year since
1988)
Human
Factors (Approximately one per year since 1987)
Journal
of Applied Psychology (Approximately 2 per year since 1978)
Journal
of Personality and Social Psychology (Occasional since 1978)
Grant reviews for the National Science
Foundation: Decision, Risk &
Management Program, Interactive Systems Program (Approximately 2 per year since
1985).
SCHOLARLY VISITS
Sabbatical Visitor at the Department of Information,
University of Rome, Italy (2004).
Seminar in Christian Scholarship, Calvin College, (Summer
2001).
Sabbatical Visitor at the Center for the Design of
Distance Education Methodology, The Open University of Israel, Tel Aviv, Israel
(1997).
Sabbatical Fellow at the Medical Research
Council--Applied Psychological Unit, Cambridge, England (1990).
Research Fellow at the Indian
Institute for Management, Ahmedabad, India (1986).
Sabbatical visitor at
Decision Research, a branch of Perceptronics, Eugene, Oregon (1981).
Postdoctoral Scholar at the
Center for Human Information Processing, University of California, San Diego
(1973).
MEMBERSHIPS IN PROFESSIONAL ORGANIZATIONS
American
Psychological Society
Cognitive
Science Society
Human
Factors & Ergonomics Society
Society
for Judgment and Decision Making
Psychonomic
Society
SIGCHI
(Special Interest Group:
Computer-Human Interaction)
Society
for Mathematical Psychology
Society
for Computers in Psychology
HONORS AND
AWARDS
Phi Beta Kappa,
1969
Sigma Xi, 1974
Fulbright Fellow,
1986
Lilly-Center for
Teaching Excellence Fellow, 1995
FELLOWSHIPS
National Institutes of Health Predoctoral Fellowship,
September 1971 to August 1973.
Indo-American Research Fellowship from the Indo-US
Subcommission on Education and Culture to visit the Indian Institute for
Management, Ahmedabad, India, "Assessing the Factors of High
Technology: A Comparison of How
Managers Integrate Information on India and the United States." January 1, 1986 to June 30, 1986.
WRITINGS
BOOKS
Norman, K. L.
(1991). The psychology of menu
selection: Designing cognitive control
at the human/computer interface. Norwood, N.J.: Ablex Publishing Corporation.
Norman, K. L. (1997). Teaching
in the switched-on classroom: An
introduction to electronic education and HyperCourseware. College
Park, MD: Laboratory for Automation
Psychology. (http://www.lap.umd.edu/SOC/)
CHAPTERS IN
BOOKS
Norman, K. L.
(1986). Critique of Online Display
Screens, In J. F. Williams (Ed.). Online
Catalog Screen Displays, Washington,
D.C.: Council on Library
Resources, 117-134.
Norman, K. L.
(1991). Models of mind and
machine: Information flow and
control between humans and computers.
In M. C. Yovits (Ed.) Advances
in Computers, New York: Academic Press, pp. 201-254.
Norman, K. L.
(1993). The electronic teaching
theater: Interactive hypermedia
and mental models of the classroom.
In B. Shneiderman (Ed.) Sparks of Innovation in Human-Computer
Interaction, Norwood, NJ: Ablex Publishing Corporation, pp.
133-151. (Also in Current Psychology Research and Review, 1990).
Murphy, E. D., & Norman,
K. L. (1998). Beyond supervisory control: Human performance in the age of
autonomous machines. In M. W. Scerbo, & M. Moulous (Eds), Automation
Technology and Human Performance:
Current Research and Trends,
Mahwah, NJ: Lawrence Erlbaum Associates, pp. 235-239.
Norman, K. L.
(1998). Collaborative interactions
in support of learning: Models,
metaphors, and management. In. R.
Hazemi (Ed.) The digital university, Springer-Verlag.
Norman, K. L.
(2000). Human-computer interface
design. In The Encyclopedia of Psychology, American Psychological Association.
Norman, K. L. (2000).
Desktop distance education:
Personal hosting of Web courses. In A. Aggarwal (Ed.). Web based
learning and teaching technologies:
Opportunities and challenges.
Ideal Press.
Norman, K. L. (2001). Collaborative interactions in
support of learning. In R. R. Hazemi & S, Hailes (Ed.) The Digital
University: Building Learning Communities.
Norman,
K. L. (in press). The self at the
human/computer interface: A
postmodern artifact in a different world.
In P. Vitz (Ed.) Modernity, Postmodernity, and Transmodernity: An Introduction.
PUBLICATIONS IN
REFEREED JOURNALS
Levin, I. P.,
Williams, J. R., Dulberg, C. S., & Norman, K. L. (1970). Performance in a verbal transfer task as
a function of pre-shift and post-shift response dominance levels and methods of
presentation. Journal of
Experimental Psychology, 86,
469-471.
Levin, I. P., Schmidt,
C. F., & Norman, K. L. (1971).
Person preferences choices:
Tests of a subtractive averaging model. Journal of Experimental Psychology, 90, 258-261.
Williams, J. R.,
Levin, I. P., & Norman, K. L.
(1971). Mediation effects
in verbal chaining paradigms as a function of associative strength and the
number of stages. Journal of
Experimental Psychology, 87,
348-354.
Levin, I. P., Craft,
J. L., & Norman, K. L. (1971).
Averaging of motor movements:
Tests of an additive model.
Journal of Experimental Psychology, 91, 287-294.
Norman, K. L. &
Levin, I. P. (1972). Tests of an
all-or-more model of verbal mediated responding. Journal of Experimental Psychology, 96, 247-254.
Levin, I. P., Wall, L.
L., Dolezal, J. M. & Norman, K. L. (1973). Differential weighting of positive and negative traits in
impression formation as a function of prior exposure. Journal of Experimental Psychology, 97, 114-115.
Levin, I. P., Norman,
K. L. & Dolezal, J. M. (1973).
Response scale effects and integration processes in the averaging of
motor movements. Journal
of Motor Behavior, 5, 1-7.
Norman, K. L.
(1974). Dynamic processing in
stimulus integration theory: The
effects of feedback on the averaging of motor movements. Journal of Experimental Psychology,
102, 399-408.
Norman, K. L., &
Louviere, J. J. (1974).
Integration of attributes in bus transportation: Two modeling approaches. Journal of Applied Psychology, 59, 753-758.
Norman, K. L.
(1974). Rule learning in a
stimulus integration task. Journal
of Experimental Psychology, 103,
941-947.
Norman, K. L.
(1976). A solution for weights and
scale values in functional measurement.
Psychological Review, 83,
80-84.
Norman, K. L.
(1976). Weight and value in an
information integration model:
Subjective rating of job applicants. Organizational Behavior and Human Performance, 16, 193-204.
Norman, K. L.
(1976). Effects of feedback on the
weights and subjective values in an information integration model. Organizational Behavior and Human
Performance, 17, 367-387.
Louviere, J. J., &
Norman, K. L. (1977). Applications
of information-processing theory to the analysis of urban travel demand. Environment and Behavior, 9, 91-106.
Norman, K. L.
(1977). Attributes in bus
transportation: Importance depends
on trip purpose. Journal
of Applied Psychology, 62, 164-170.
Norman, K. L.
(1979). SIMILE: A FORTRAN program package for stimulus
integration models. Behavior
Research Methods and Instrumentation, 11, 79-80.
Norman, K. L.
(1980). A case for the
generalizability of attribute importance:
The constant ratio rule of effects. Organizational Behavior and Human Performance, 25, 289-310.
Brounstein, P. J.,
Norman, K. L., & Ostrove, N.
(1980). Equity and
self-interest: Effects on perception of intent, liking and desire to
reciprocate. Basic and Applied
Social Psychology, 1, 293-314.
Norman, K. L.
(1981). Assessing the importance
of environmental and societal factors:
A way to separate relative importance and subjective value. In W. Molt, H. A. Hartman, and P.
Stringher, (Eds.), Advanced in Economic Psychology (pp. 37-61).
Heidelberg, Germany:
Edition Meyn.
Levin, I. P.,
Louviere, J. J ., Schepanski, A. A., & Norman, K. L. (1983). External validity tests of laboratory
studies of information integration.
Organizational Behavior and Human Performance, 31, 173-193.
Parton, D., Huffman,
K., Pridgen, P., Norman, K. L., & Shneiderman, B. (1985). Learning a menu selection tree: Training methods compared. Behaviour and Information
Technology, 4, 79-80.
Norman, K. L.
(1986). Importance of factors in
the review of grant proposals. Journal
of Applied Psychology, 71, 156-162.
Schwartz, J. P., &
Norman, K. L. (1986). The
importance of item distinctiveness on performance using a menu selection
system. Behaviour and
Information Technology, 5, 173-182.
Norman, K. L., Weldon,
L. J ., & Shneiderman, B. (1986).
Cognitive layouts of windows and multiple screens for user
interfaces. International
Journal of Man-Machine Studies, 25,
229-248.
Laverson, A., Norman,
K. L. & Shneiderman, B., (1987).
An evaluation of jump-ahead techniques for frequent menu user. Behavior and Information Technology,
6, 67-108.
Norman, K. L.
(1987). Where do user interfaces
come from? Computer Graphics,
21, 322-323.
Norman, K. L. &
Chin, J. P. (1988). The effect of
tree structure on search in a hierarchical menu selection system. Behaviour and Information
Technology, 7, 51-65.
Schwartz, J. P. &
Norman, K. L. (1989). Separating
cue relevance from cue importance within models of judgment and decision
making. Organizational
Behavioral Human Decision Process, 43,
355-384.
Norman, K. L. &
Chin, J. P. (1989). The menu
metaphor: Food for thought. Behaviour
and Information Technology, 8,
125-134.
Norman, K. L. &
Singh, R. (1989). Expected
performance at the human/computer interface as a function of user proficiency
and system power. Journal of
Behavioral Decision Making, 2,
179-195.
Norman, K. L.
(1990). The electronic teaching
theater: Interactive hypermedia
and mental models of the classroom.
Current Psychology Research and Reviews
(Special Issue: Hypermedia
and artificial intelligence). 9,
141-161.
Black, A., Wright, P.,
Black, D., & Norman, K.
(1992). Consulting on-line
dictionary information while reading.
Hypermedia, 4, 145-169.
Norman, K. L.
(1994). HyperCourseware for
interactive instruction in the electronic classroom. Behavior Research Methods, Instruments & Computers,
26, 255-259.
Norman, K. L. (1994). Navigating the educational space with HyperCourseware. Hypermedia., 6,
35-60.
Norman, K. L. (1994). Spatial visualization:
A gateway to computer-based technology. Journal of Special Education Technology, 12, 195-205.
Shneiderman, B.,
Alavi, M., Norman, K., &
Borkowski, E. (1995). Windows of
opportunities in electronic classrooms, Communications of the ACM, 38, 19-24.
Sebrechts, M. M.,
Silverman, B. G., Boehm-Davis, D. A., & Norman, K. L. (1995). Establishing an electronic
collaborative learning environment in a university consortium: The CIRCLE project. Computers in
Education. 25, 215-225.
Alonso, D. L. &
Norman, K. L. (1996). Forms of control and interaction as determinants of
lecture effectiveness in the electronic classroom. Computers in Education, 27,
205-214.
Norman, K. L.
(1997). Cognitive impact of
graphical user interfaces. Cognitive
Technology, 2, 22-30.
Alonso, D. L., Rose,
A., Plaisant, C., & Norman, K. L. (1998). Viewing personal history records: A comparison of tabular format and graphical presentation
using LifeLines. Behaviour & Information Technology, 17, 249-262..
Alonso, D. L., & Norman, K. L. (1998). Apparency of contingencies in single panel and pull-down menus. International Journal of Human-Computer Studies, 49, 59-78.
Shneiderman, B.,
Borkowski, E. Y., Alavi, M., & Norman, K. L. (1998). Emergent patterns of teaching/learning
in electronic classrooms. Educational
Technology Research and Development,
46, 23-42.
Norman, K.L.,
Friedman, Z., Norman, K. D., & Stevenson, R. (2001). Navigational issues in the design of
on-line self-administered questionnaires. Behaviour and Information Technology, 20, 37-45.
Zaphiris, P.,
Shneiderman, B., & Norman, K.L. (2002). Expandable indexes versus sequential menus for
searching hierarchies on the World Wide Web, Behaviour and Information
Technology. 21, 201-207.
PUBLICATIONS IN
REFEREED ELECTRONIC JOURNALS
Norman, K. L., &
Carter, L. (1994). An evaluation
of the electronic classroom: The
AT&T Teaching Theater at the University of Maryland. Interpersonal Computing and
Technology: An Electronic Journal of the 21st Century, 2, 22-39.
(Gopher: guvm.ccf.georgetown.edu; Listserv:
listserv@guvm.georgetown.edu, GET NORMAN IPCTV2N1)
PUBLICATIONS IN
REFEREED PROCEEDINGS
Norman, K. L. &
Anderson, N. S. (1981).
Psychological factors in computer assisted instruction: Development of a computer interaction
satisfaction scale. 1981
Conferences Proceedings:
Association for the Development of Computer-Based Instructional Systems.
Atlanta.
Chin, J. P., Diehl, V.
A. & Norman, K. L. (1988).
Development of an instrument for measuring user satisfaction of the
human-computer interface. Proceedings
of CHI '88, 213-218.
Norman, K. L. (1992). Defining and assessing usability in emerging systems: A case study of the electronic
classroom. Proceedings of
Usability Concepts and Procedures:
Third Conference on Quality in Documentation. The Centre for Professional Writing, The University
of Waterloo, 83-95.
Norman, K. L. &
Lindwarm, D. (1993).
Human/computer interaction in the electronic classroom. Proceedings of the Mid-Atlantic
Human Factors Conference, Virginia
Beach, 217-223.
Harper, B. D., &
Norman, K. L. (1993). Improving user satisfaction: The Questionnaire for User Interaction
Satisfaction Version 5.5. Proceedings
of the Mid-Atlantic Human Factors Conference, Virginia Beach, 224-230.
Slaughter, L., Harper,
B. D., & Norman, K. L.
(1994). Assessing the
equivalence of the paper and on-line formats of the QUIS 5.5. Proceedings of the Mid-Atlantic
Human Factors Conference, Reston,
VA., 87-91.
Norman, K. L.
(1994). HyperCourseware for assisting
teachers in the interactive electronic classroom. Proceedings of STATE 94: Fifth Annual Conference of the Society for Technology and
Teacher Education, Washington, D.C.,
473-477.
Harper, B., Mackenzie,
C., & Norman, K. L. (1995, October).
Quantitative measures in the ergonomic examination of the trauma
resuscitation unit anesthesia workspace.
Proceedings of the 39th Annual Meeting of the Human Factors and
Ergonomics Society, San Diego, CA.
Boehm-Davis, D. A., Norman, K. L., Sebrechts, M. M.,
& Silverman, B. G., (1996). Using technology to team teach across
institutions: The Circle
Project. Proceedings of the
Human Factors and Ergonomics Society Annual Meeting.
Philadelphia, PA.
Norman, K. L.
(1997). Cognitive impact of
graphical user interfaces. Proceedings for the 1997 Conference on Cognitive
Technology, Indiana State
University, Terre Haute, IN, 117-134.
Truszkowski, W.,
Grubb, T., Murphy, E. L., & Norman, K. L. (1997). Investigating
human/system interfaces and interactions in a "lights-out"
operational environment. Proceedings
of IEEE-SMC '97. Orlando, FL.
Murphy, E. D., Norman,
K. L., Truszkowski, W., & Grubb, T. (1997). Investigating cognitive issues is lights-out,
spacecraft-ground missions operations.
Proceedings of HCIL '97
Murphy, E. D., &
Norman, K. L., (1998). Beyond
supervisory control: Human
performance in the age of autonomous machines. Proceedings of the Third Conference on Automation
Technology and Human Performance, Norfolk, VA, 235-239.
Norman, K. L. &
Pleskac, T. (2002). Conditional Branching in Computerized Self-Administered
Questionnaires: An Empirical Study.
Proceedings of the Human Factors and Ergonomics Society 46th
Annual Meeting. Baltimore, MD, 1241-1245.
Norman, K. L.
(2002). Cognitive functional
processing system: Reasoning about quantitative relationships. Proceedings of Twenty-Fourth Annual
Conference of the Cognitive Science Society, George Mason University, VA, 1025.
Norman, K. L. (2003).
Dynamic Query Choropleth Maps for Information Seeking and Decision Making. Proceedings of the11th International
Conference on Human-Computer Interaction, Crete, Greece.
Nichols, E., Murphy,
E., Norman, K., Rivadeneira,A. & Eaton, C. (2003). Design issues in web-based electronic
business surveys. Proceedings
of the Federal Committee on Statistical Methodology Research Conference, Arlington, VA.
PUBLICATIONS IN
NON-REFEREED JOURNALS
Norman, K. L., Levin,
I. P., & Williams, J. R. (1970).
Mediated responding on a multiple-choice test-only list following the
acquisition of a double-function list.
Psychonomic Science, 21, 77-79.
Levin, I. P. &
Norman, K. L. (1973). An
information integration analysis of serial-temporal effects in verbal
discrimination. Bulletin of the
Psychonomic Society, 1, 450-452.
Norman, K. L.
(1977). Hypothesis testing in
stimulus integration tasks of varying difficulty. Bulletin of the Psychonomic Society, 9, 106-108.
Norman, K. L.
(1979). Numeric comparison and
integration: Alternative modes of
processing. Bulletin of the
Psychonomic Society, 13, 343-346.
Norman, K. L.
(1983). Development of
direct-search strategies in hill-climbing problems. Bulletin of the Psychonomic Society, 21, 469-472.
Norman, K. L.
(1986). Managing
computerization. Vikalpa, 11, 65-67.
Norman, K. L., &
Schwartz, J. P. (1987). Memory for
hierarchical menus: Effects of
study mode. Bulletin of the
Psychonomic Society, 25, 163-166.
BOOK REVIEWS
Norman, K. L.
(1976). Book Review: Behavioral Research Methods in
Experimental Design. Professional
Geographic, 28, 327.
Norman, K. L.
(1982). Information integration
theory: Toward a unified theory of
judgment behavior. Contemporary
Psychology, 27, 929-930.
Norman, K. L.
(1990). Psychonomic contributions
to human-computer interaction, Contemporary
Psychology, 35, 466-467.
TECHNICAL
REPORTS
Louviere, J. J.,
Beavers, L. L., Norman, K. L., & Stetzer, F. C., (1973). Theory, methodology, and findings in
mode choice behavior (Working
Paper Series II.) Iowa City,
Iowa: University of Iowa, The Institute
of Urban Regional Research.
Norman, K. L.
(1973). A method of maximum
likelihood estimation for information integration models. (CHIP
No. 35). La Jolla,
California: University of
California, San Diego, Center for Human Information Processing.
Norman, K. L. (1976,
August). Numeric comparison and
integration (or vice versa) (CLC No.
9) College Park, Maryland.
University of Maryland, Center for Language and Cognition, September
1976. Also presented at the
American Psychological Association Meeting, Washington, D.C.
Norman, K. L. (1977,
May). Effects of stimulus
distribution on the weighting and valuation of information (CLC No. 12).
College Park, Maryland:
University of Maryland, Center for Language and Cognition.
Norman, K. L. &
Schemmer, F. M. (1977, August). Functional
processing in information integration task. (CLC No. 14). College
Park, Maryland: University
of Maryland, Center for Language and Cognition, November 1977. Also presented at the Mathematical
Psychology Meeting, Los Angeles, CA.
Norman, K. L. (1977,
November). Maximum likelihood
estimation for parameters in information (CLC No. 15). College
Park, Maryland: University of
Maryland, Center for Language and Cognition.
Norman, K. L.,
Anderson, N. S., Schwartz, J. P., Singer, M. J., Shneiderman, B., Bartol, K.
& Weiser, M. (1980). Computer
aided decision making and problem solving: A program of research. (CLC No. 19). College Park, Maryland; University of
Maryland, Center for Language and Cognition.
Norman, K. L. &
Anderson, N. S. (1981, March). Psychological
factors in computer assisted instruction:
Development of a computer interaction satisfaction scale. (CLC
No. 20). College Park,
Maryland: University of Maryland,
Center for Language and Cognition, February 1981. Also presented at the Association for the Development of
Computer Based Instructional Systems, Atlanta, GA.
Levin, I. P.,
Louviere, J. J ., Shepanski, A. A., & Norman, K. L. (1982). External validity test of laboratory
studies of information integration. (Working Paper 58) Institute of Urban
and Regional Research. The
University of Iowa, Iowa City, IA.
Norman, K. L. (1983,
December). Necessary and
sufficient designs for the solution for weights and scale values in relative
weight averaging models. (CLC-20). College Park, Maryland: University of Maryland, Center for Language and Cognition.
Norman, K. L.,
Schwartz, J. P., and Shneiderman, B. (1984, May). Memory for menus:
Effects of study mode. (CAR-TR-69 and CS-TR-1412). College Park, Maryland: University of Maryland Center for
Automation Research and Computer Science.
Parton, D., Huffman,
K., Pridgen, P., Norman, K. and Shneiderman, B. (1984, June). Learning a menu selection tree: Training Methods Compared. (CAR-TR-66 and CS-TR-1409).
College Park, Maryland:
University of Maryland, Center for Automation Research and Computer
Science.
Schwartz, J. P.,
Norman, K. L. & Shneiderman, B. (1985, March). Performance on content free menus as a function of study
method. (CAR-TR-110 and CS-TR-1477). College Park, Maryland: University of Maryland, Center for Automation Research and
Computer Science.
Norman, K. L., Weldon,
L., & Shneiderman, B. (1985, May).
Cognitive representations of windows and multiple screen layouts of
computer interfaces. (CAR-TR-123 and CS-TR-1498). College Park, Maryland; University of Maryland Center for
Automation Research and Computer Science.
Laverson, A., Norman,
K. L., & Shneiderman, B. (1985, December). An evaluation of jump-ahead techniques for frequent menu
users. (CAR-TR-168 and CS-TR-1591). College Park, Maryland: University of Maryland Center for Automation Research and
Computer Science.
Norman, K. L. &
Singh, R. (1986, April).
Expected performance of human/computer applications as a function of
user proficiency and system power. IIM Working Paper, Ahmedabad, India.
Norman, K. L. &
Chin, J. P. The menu
metaphor: Food for thought.
(CAR-TR-334 and CS-TR-1944).
College Park, Maryland:
University of Maryland Center for Automation Research and Computer
Science.
Chin, J. P., Diehl, V.
A & Norman, K. L. (1987). Development
of an instrument for measuring user satisfaction of the human-computer
interface. (CAR-TR-328 and CS-TR-1926). College Park, Maryland: University of Maryland Center for Automation Research and
Computer Science.
Chin, J. P., &
Norman, K. L. (1988). Declarative
and procedural knowledge in menu systems:
Diagramming cognitive maps of phone and ATM commands.
(CAR-TR-366 and CS-TR-2053) College Park, Maryland University of
Maryland Center for Automation Research and Computer Science.
Wallace, D. F.,
Norman, K. L. & Plaisant, C. (1988).
The American Voice and Robotics Guardian system: A case study in user interface
usability evaluation. (CAR-TR-392 and CS-TR-2113) Center for Automation Research,
University of Maryland, College Park, MD.
Norman, K. L., Mantel,
W., & Wallace, D. F. (1988). User's
guide to the menu selection prototyping system.
(CAR-TR-393 and CS-TR-2114).
Center for Automation Research, University of Maryland, College Park,
MD.
Norman, K. L., &
Butler, S. A. (1989). Search by
uncertainty: Menu selection by
target probability. (CAR-TR-432 and CS-TR-2230). Center for Automation Psychology,
University of Maryland, College Park, MD.
Norman, K. L., &
Carter, L. E. (1992). A preliminary evaluation of the
electronic classroom: The AT&T
Teaching Theater at the University of Maryland.
(CAR-TR-621 and CS-TR-2892).
Center for Automation Research, University of Maryland, College Park,
MD.
Lindwarm, D., &
Norman, K. L. (1993). Student
evaluation of the software in the AT&T Teaching Theater.
(CAR-TR-672 and CS-TR-3069).
Center for Automation Research, University of Maryland, College Park,
MD.
Norman, K. L. &
Wright, P. (1993). HyperTools for HyperTexts: Supporting Readers of Electronic
Documents. (CAR-TR-675 and CS-TR-3090). Center for Automation Research, University of Maryland,
College Park, MD.
Alonso, D. L., &
Norman, K. L. (1996). Apparency
of Contingencies in Single Panel Menus.
(CAR-TR-824 and CS-TR-3644).
Center for Automation Research, University of Maryland, College Park,
MD.
Alonso, D. L., &
Norman, K. L. (1997). Apparency
of contingencies in pull down menus .
(CS-TR-3793,
UMIACS-TR-97-43). Center for
Automation Research, University of Maryland, College Park, MD.
Alonso, D. L., Rose,
A., Plaisant, C., & Norman, K. L. (1997). Viewing personal history records: A comparison of tabular format and
graphical presentation using LifeLines.
(CS-TR-3795,
UMIACS-TR-97-45). Center for
Automation Research, University of Maryland, College Park, MD.
Murphy, E. D., Norman,
K. L., & Moshinsky, D. Y. (1999). VisAGE Usability Study. (HCIL-TR-99-04. LAP-TR-1999-01). Human-Computer Interaction Laboratory
and the Laboratory for Automation Psychology, University of Maryland, College
Park, MD.
Zaphiris, P.,
Shneiderman, B., & Norman, K. L. (1999). Expandable indexes versus sequential menus for searching
hirearchies on the World Wide Web.
(HCIL-TR-99-15. LAP-TR-1999-03).
Human-Computer Interaction Laboratory and the Laboratory for Automation
Psychology, University of Maryland, College Park, MD.
Norman, K.L.,
Friedman, Z., Norman, K. D., Stevenson, R. (2000). Navigational issues in the design of on-line
self-administered questionnaires.
(HCIL-TR-2000-10, CS-TR-4135, UMIACS-TR-2000-28, LAP-TR-2000-01) ).
Human-Computer Interaction Laboratory and the Laboratory for Automation
Psychology, University of Maryland, College Park, MD.
Norman, K. L.,
Slaughter, L. Friedman, Z., Norman, K. D., Stevenson, R. (2000). Dual navigation of computerized
self-administered questionnaires and organizational Records. (HCIL-TR-2000-22, LAP-TR-02, CS-TR-4192,
UMIACS-TR-2000-71). Human-Computer Interaction Laboratory and the Laboratory
for Automation Psychology, University of Maryland, College Park, MD.
Norman K. L. (November
2001). Implementation of Conditional Branching in Computerized
Self-Administered Questionnaires.
LAP-2001-02, HCIL-2001-26, CS-TR-4319, UMIACS-TR-2002-1. Human-Computer
Interaction Laboratory and the Laboratory for Automation Psychology, University
of Maryland, College Park, MD.
Norman K. L., Pleskac T. J., & Norman, K. D. (May
2001) Navigational Issues in the Design of On-Line Self-Administered
Questionnaires: The Effect of Training and Familiarity. LAP-2001-01, HCIL-2001-09, CS-TR-4255,
UMIACS-TR-2001-38. Human-Computer Interaction Laboratory and the Laboratory for
Automation Psychology, University of Maryland, College Park, MD.
Norman K. L. & Pleskac, T. J. (January
2002). Conditional Branching in
Computerized Self-Administered Questionnaires: An Empirical Study. LAP-2002-01, HCIL-2002-02, CS-TR-4323,
UMIACS-TR-2002-05. Human-Computer Interaction Laboratory and the Laboratory for
Automation Psychology, University of Maryland, College Park, MD.
Norman, K. L. &
Smith, B., (2003). A pilot
study on functional processing: inferences of binary relationships in systems
of three variables. LAP-2003-01, Laboratory for Automation
Psychology and Decision Processes, University of Maryland, College Park, MD.
INVITED
ADDRESSES
Assessing the
importance of environmental and societal factors: A way to separate relative importance and subjective
value. Presented at the Third
European Colloquium on Economic Psychology, Augsburg, Germany, July 1978.
A program of research
on computer aided decision-making.
Presented at the meeting of the Software Psychology Society, Washington,
D.C., October 1980.
Judgment and decision
analysis for handling trade-offs:
The method of differential information integration. Presented at a conference on
Innovations in Public Opinion Research sponsored by the Center for Urban
Studies, Portland State University, November 1981.
The last frontier-The
human/computer interface: Models,
methods, and maps of computer ergonomics.
Presented at the 12th Annual Conference on Principles of Software
Development sponsored by Control Data Corporation, Minneapolis, MN, October
1984.
The measurement of
scientific merit decision:
Psychological scaling.
Lecture at the NIH step model on Peer Review Under Pressure,
Gaithersburg, Maryland, March 1984.
New directions in task
setup and cognitive layout of the human/computer interface. Presented at the Overview Briefing of
the CAC/ARI Experimental Development, Demonstration, and Integration Center,
Fort Leavenworth, March, 1987.
Studies of computer
menu selection: Food for
thought. Presented at the meeting
of the Software Psychology Society, Washington, D.C., April, 1987.
Prospects for the
facilitation and enhancement of abilities at the human/computer interface. Keynote address at the NSF Conference
on Intelligent Control to Aid Persons with Cognitive and Physical Disabilities,
Bethesda, Maryland, February 1989.
Navigating the
educational space with HyperCourseware.
Presented at the Symposium: Superteaching in the Electronic
Classroom: Concepts, Design and
Evaluation. Teaching Technologies Group, Computer Science Center, University of
Maryland, College Park, MD, June, 1994.
Reshaping training and
education: Riding the information
superhighway from campus drive to corporate place. User Interface Strategies '95, A Live Satellite TV
Broadcast, Unversity of Maryland Instructional Television System, December
1994.
The switched-on
classroom: Design and evaluation
of the electronic classroom. Presented at the Symposium on Instructional
Technology, Rochester Institute of Technology, November, 1995.
Teaching in the
switched-on classroom: No paper,
no pencils, no books! Presented at
the Attending to Technology Conference: Directions for Humanities Teaching and
Research, University of Maryland,
November, 1996.
Learning in a switched-on environment: What we know about how technology impacts the learning process. Keynote Address at Infusing Technology into Mathematics, Science and Engineering, Prince George's Community College, Largo, MD, March 1998.
PROFESSIONAL
PAPER PRESENTATIONS
Norman, K. L (1974,
August). Information value versus
information weight in judgment.
Paper presented at the American Psychological Association Meeting, New
Orleans, LA.
Louviere, J. J., &
Norman, K. L. (1974, August).
Applications of information processing theory to the analysis of urban
travel demand. Paper presented at
the American Psychological Association Meeting, New Orleans, LA.
Norman, K. L. (1975,
August). Hypothesis testing in a
stimulus integration task of varying difficulty. Paper presented at the American Psychological Association
Meeting, Chicago, IL.
Norman, K. L. (1975,
November). A constant ratio rule
in information integration theory.
Paper presented at the Psychonomic Society Meeting, Denver, CO.
Schemmer, F. M., &
Norman, K. L. (1977, November).
Combining rules in information integration. Paper presented at the Psychonomic Society Meeting,
Washington, D.C.
Phillips, R. V., &
Norman, K. L. (1978, March).
Scalability of attribute weights in a Star Trek simulation task. Paper presented at the Eastern
Psychological Association Meeting, Washington, D.C.
Norman, K. L. &
Shupe, J. C. (1979, September).
Development of direct search strategies in hill climbing problems. Paper presented at the American
Psychological Association Meeting, New York.
Norman, K. L. (1979,
September). Judgment and decision
models within the Christian presuppositional system. Paper presented at the American Psychological Association
Meeting, New York, NY.
Norman, K. L., Singer,
M. J., & Schwartz, J. P. (1982, November). Weighting risk using the method of differential
information. Paper presented at
the Psychonomic Society Meeting, Minneapolis, MN.
Shneiderman, B.,
Grantham, C., Norman, K., Rogers, J. and Roussopoulos, N. (1983, October). Evaluating multiple coordinated windows
for programming workstations. Paper
presented at the Eight Annual Software Engineering Workshop, NASA, Goddard
Space Flight Center.
Norman, K. L. (1984,
November). High tech, low tech,
here comes no tech: Issues
confronting computer-aided decision making and the leap of faith. Paper presented at the Society for
Judgment and Decision Making, San Antonio, TX.
Norman, K. L., (1984,
November). Importance of Factors
in the review of grant proposals.
Paper presented at the Psychonomic Society Meeting, San Antonio, TX.
Borko, B. L. &
Norman, K. L. (1985, September). A
user-oriented system acceptance evaluation of the prototype Headquarters
Integrated Office system (HIOS).
Paper presented at the Third Control Data Symposium on Applied
Statistics and Statistical Control, Minneapolis, MN.
Norman, K. L. (1986,
January). Hierarchical modeling of
user satisfaction with complex automation systems. Paper presented at the Indian Science Congress Association,
New Delhi, India.
Weldon, L. J., Norman,
K. L. & Shneiderman, B. (1986, April). An empirical test of display strategies for a multiple
screen programming environment.
Paper presented at the conference on Human Factors in Computing Systems,
Boston, MA.
Chin, J. P., Norman,
K. L. & Shneiderman, B. (1987, April). Subjective user evaluation of CF Pascal programming
tools. Paper presented at CHI + GI
1987 Human Factors in Computing Systems and Graphics Interface, Toronto,
Canada. (CAR-TR-304 and
CS-TR-1880). College Park,
Maryland: University of Maryland
Center for Automation Research and Computer Science.
Norman, K. L. (1987,
April). Conflicts in design
preference for menu selection:
Programmers vs. novice computer users. Paper presented at CHI + GI 1987 Human Factors in Computing
Systems and Graphics Interface, Toronto, Canada.
Norman, K. L. (1988,
June). Models of judgment at the
human/computer interface. Paper
presented at the Nagshead Conference on Judgment and Decision Making, Nagshead,
N.C.
Norman, K. L. (1989,
November). User response time for
pull-down menus as a function of knowledge of location and structure of the
menu. Paper presented at the
Psychonomic Society, Atlanta, GA.
Norman, K. L., &
Butler, S. A. (1989, November).
Apparency: Guiding
sequential decision making by revealing inherent contingencies. Paper presented at the Society for
Judgment and Decision Making, Atlanta, GA.
Norman, K. L. (1991,
April). The psychology of menu
selection: Design techniques for
better menus through visualization.
Paper presented at the Software Psychology Society, Potomac Chapter,
Washington, DC.
Norman, K. L. (1993,
February). The AT&T Teaching
Theater: Active learning through
computer supported collaborative courseware. Paper presented at the Software Psychology Society, Potomac
Chapter, Washington, DC.
Norman, K. L. (1993,
November). Mental models for the
electronic classroom: Paper
presented at the Annual Meeting of the Psychonomic Society, Washington, DC.
Norman, K. L. (1993, November). HyperCourseware for interactive
instruction in the electronic classroom.
Paper presented at the 23rd Annual Meeting of the Society for Computers
in Psychology, Washington, DC.
Norman, K. L. (1994, March). The classroom of the future: HyperCourseware in the AT&T
Teaching Theater. DOD Distance Education Conference, National Defense
University, Fort McNair, DC.
Boehm-Davis, D.,
Sebrechts, M., Silverman, B., & Norman, K. L. (1994, November). Consortium interactive research on
collaborative learning environments.
Paper presented at the Software Psychology Society, Potomac Chapter,
Washington, DC.
Norman, K. L. (1995,
July). Education issues and
applications: CyberEd. Paper presented at the Conference for
Society and the Future of Computing '95, Durango, CO.
Norman, K. L. (1997,
November). Pushing the Electronic
Limits in Education: No Paper, No
Pencils, No Books! Paper presented
at the Society for Computers in Psychology, Philadephia, PA.
Harper, B., Slaughter,
L., & Norman, K. (1997, November).
Questionnaire administration via the WWW: A validation and reliability study for a user satisfaction questionnaire. Paper presented at WebNet 97,
Association for the Advancement of Computing in Education, Toronto, Canada.
Norman, K. L. (1998,
November). Desktop distance education:
Personal hosting of Web Courses.
New Directions in Education Technology for Faculty and
Administrators, Syllabus, Washington,
DC.
Norman, K. L. (1998, February). Fun and games with World Wide Web
access in the electronic classroom:
Show and tell, treasure hunts, and student reports. Panel presentation at the Eastern
Psychological Association meetings, Boston, MA.
Norman, K. L. (2000,
November). Assessing attribute weights using combinatorial sets of scales: Partitioning Picasso. Paper presented
at Psychonomic Society, New Orleans.
Norman, K. L. (2000,
November). Confidence ratings on multiple choice exams in college classes. Poster presented at the Society for
Judgment and Decision Making, New Orleans.
Norman, K. L. (2001, April). Design Dilemmas for
Distance Delivery. Paper presented at the Cyberpsychology V Symposium, Eastern
Psychological Association, Washington D.C., April 21, 2001.
Norman, K. L. (2002,
May). The Self at the
Human/Computer Interface: A Postmodern Artifact in a Different World. Seminars in Christian Scholarship,
Calvin College, MI.
Norman, K. L. (2002,
November). Dynamic Queries for
Decisions: Generating a Cognitive Functional Processing System. Paper presented
at Psychonomic Society, New Orleans.
Norman, K. L. (2002, November). SIMILE on the WWW: Stimulus Integration Models Iterated for Likelihood Estimates. Poster presented at the Society for Judgment and Decision Making, New Orleans.
Norman, K. L. The Design of electronic educational environments: Issues and principles in human/computer interaction. Keynote Address at the 2nd International Congress on Interface Design and HCI, Rio de Janeiro, Brazil, June 6, 2003.
Norman, K. L. Web-Based Surveys: Questions, Answers, and Designs. Keynote Address at the 2nd International Congress on Interface Design and HCI, Rio de Janeiro, Brazil, June 7, 2003.
INVITED LECTURES
Assessing the
importance of system attributes.
Lecture at Decision Research, Eugene, Oregon, October 1981.
Some combinatorial
designs for separating weight and scale value in information integration
theory. Lecture at the Advanced
Marketing Seminar sponsored by the Australian Graduate School of Management,
University of New South Wales, Sydney, Australia, March 1982.
Behavioural modeling
using information integration theory:
Assessing demand for cable television in Australia. Lecture at the Department of
Psychology, University of Sydney, Sydney, Australia, June 1982.
Models of behavior
become food for thoughtful policy.
Lecture at the Department of Psychology, Flinders University, Adelaide,
Australia, July 1982.
Information
integration theory from laboratory to marketplace: A case history.
Lecture at the Department of Psychology, Macquarie University, Sydney,
July 1982.
Experimental designs
for estimating parameters in information integration models. Colloquium at the Department of
Psychology, The University of Iowa, Iowa City, November 1982.
The depth vs. breadth
trade-off in hierarchical menu selection.
Colloquium at the Department of Psychology, Virginia Polytechnic
Institute, Blacksburg, VA, March 1987.
The electronic
teaching theater. Colloquium at
the Department of Psychology, The University of Hull, Hull, England, February
1990.
User knowledge and
menu structure: Some results with
pull-down menus. Colloquium at the
MRC-Applied Psychological Unit, Cambridge England, May 1990.
Maps & menus: Seeing your way through the
human/computer interface.
Colloquium at the Department of Psychology, University of York, York,
England, May 1990 and the MRC-Applied Psychological Unit, Cambridge England,
June 1990.
Spatial
visualization: A gateway to
computer-based technology.
Colloquium in the series ÒEducational technology and individual
differences among studentsÓ at the Department of Educational Studies,
University of Delaware, Newark,
DE, December 1991.
Navigating the
educational space. CNSD Seminar,
Department of Psychology, University of Maryland, March 1994.
Design Issues for the Electronic Educational
Environment, The Open University of Israel, April, 1997.
Seminar Series: The Open University of Israel, May,
1997.
Hypermedia
and Learning: What's New and What's Hot, What Works and What Does Not
Problems
with the Evaluation of New Media:
Successful Failures and Flawed Successes.
Pushing
the Electronic Limits in Education:
No Paper, No Pencils, No
Books!
Navigational issues in the new electronic educational
environment: "The dog
didn't eat my homework because I couldn't find it in the first
place!" Presentation at the
Web Initiative in Teaching, Wye Research and Education Center, Wye, MD,
September, 1998.
Cognitive issues in interface design. Presentation at the Statistical
Research Division Usability Seminar Series, U.S. Bureau of the Census,
Suitland, MD, September 1998.
A personal solution for hosting of Web courses: Desktop electronic publishing. Regional User Services Conference,
College Park, MD April 16, 1999.
Desktop hosting of
Web-based courses: Pros/cons and a
case study. Teaching with
technology Mini-series, University
of Maryland, April 30, 1999.
Desktop hosting of Web-based training: Back to small, local, and personal.
Bureau of Labor Statistics, Washington, D.C., June 10, 1999.
Human/Computer Interface Issues in Web-Based Surveys
and Questionnaires. Presentation
at the Statistical Research Division Usability Seminar Series, U.S. Bureau of
the Census, Suitland, MD, September 1999.
Guidelines for Digital Courses: Constructing the
Media, Thinking about Navigation, and Implementing Interactivity and
Collaboration. North Carolina Central University, July 15, 1999.
Emerging Interfaces in Decision and Control Process.
National Science Foundation, Decision Risk and Management Sciences, Arlington,
VA, January 21, 2000.
Dynamics of Web-based surveys: Dual navigation of
questionnaires and organizational records. Presentation at the Statistical
Research Division Usability Seminar Series, U.S. Bureau of the Census,
Suitland, MD, October 2000.
Finding and
Integrating Web-based Materials in a Statistics Course, Teaching with
Technology, University of Maryland, March 30, 2001.
Web-Based Surveys: Questions, Answers, and Designs. Presentation at the Statistical Research Division Usability
Seminar Series, U.S. Bureau of the Census, Suitland, MD, April 2002.
Seven years of web-based class projects: The best, the worst, and lessons learned. Teaching with technology conference, College Park, MD, April 2003.
COPYRIGHTS AND
PATENTS
QUISª: The
Questionnaire for User Satisfaction.
A standardized questionnaire for use in human computer interaction
research and product evaluation.
Available through the Office of Technology Liaison, University of
Maryland. (Shared with B. Shneiderman).
HyperCoursewareª. An integrated package of hypermedia
tools for classroom instruction.
VIDEO
PRESENTATIONS
The AT&T Teaching
Theater: Active learning through
computer supported collaborative courseware (8:25 minutes) (1992).
HyperCourseware: Computer integrated tools in the
AT&T Teaching Theater (7:08) (1993).
Computer Rage (DVD,
2002).
Norman, K. L. Confidence ratings on multiple choice
tests in actual college courses.
Norman, K. L.
Interface theory for judgment and decision making: Accounting for presentation and access
of information.
Norman, K. L.
Integrating combinatorial factors in judgment: Aspects of art.
OTHER
PUBLICATIONS
Norman, K. L
(1984). A computer-based topical
scripture memory system. Christian
Computing. 2, 4-8.
Norman, K. L.
(1981). Judgment and decision
models within the Christian pre-suppositional system. Journal of Psychology and Theology, 9,
144-158.
Norman, K. L. (2000).
A manual for students in web-based courses: "What do you do now that they have gone to the
Web?" (http://cognitron.umd.edu/web_students).
CONTRACTS AND GRANTS
U.S. Bureau of the
Census. Human-Computer Interaction for the Bureau of the Census" October
1, 2000 to June 30, 2003 ($300,000), Co-PI B. Shneiderman).
U.S. Bureau of the
Census. ÒHuman-Computer Interaction for the Bureau of the CensusÓ July 1, 2000
to September 30, 2000 ($40,000), Co-PI B. Shneiderman).
U.S. Bureau of the
Census. "Training and Research with the Human-Computer Interaction
Laboratory" October 1, 1999 to June 30, 2000 ($100,000), Co-PI's C.
Plaisant & B. Shneiderman).
U.S. Bureau of the
Census. "Training and Research with the Human-Computer Interaction
Laboratory" March 1, 1999 to September 30, 1999 ($100,000), Co-PI's C.
Plaisant & B. Shneiderman).
U.S. Bureau of the
Census. "Training and Research with the Human-Computer Interaction
Laboratory" June 1, 1998 to April 30, 1999 ($30,000).
NASA Goddard,
"Beyond Supervisory Control:
Cognitive Issues in Human Interaction with Autonomous Satellites"
October 1, 1996 to March 31, 1999 ($49,796, plus $29,598 supplement).
Consortium of
Universities of the Washington Metropolitan Area, "Implementing a
Collaborative Course on Human-Computer Interaction Using Computer-Based
VideoTeleconferencing: The Circle
Project Phase 3" September 1,
1995 to May 31, 1996, ($6,000),
(Co-PI's B. G. Silverman, George Washington University; D. A. Boehm-Davis, George Mason
University; K. L. Norman,
University of Maryland; M. M.
Sebrechts, Catholic University).
National Science
Foundation, "Interface Apparency and Manipulability: Cognitive Gateways through the Spatial
Visualization Barrier in Computer-Based Technologies." April 1, 1995 to October 31, 1996
($55,000).
Consortium of
Universities of the Washington Metropolitan Area, "Infrastructure Analysis
for Collaborative Distance Learning in the Consortium." September 1, 1994 to May 31, 1995, ($6,000), (Co-PI's B. G. Silverman,
George Washington University; D.
A. Boehm-Davis, George Mason University;
K. L. Norman, University of Maryland; M. M. Sebrechts, Catholic University).
Department of Juvenile
Services, State of Maryland, "Information Systems User Interfaces."
July 1, 1994 to June 30, 1995 ($272,000), (Co-PI's C. Plaisant & B
Shneiderman).
Consortium of
Universities of the Washington Metropolitan Area, "Collaborative distance
learning in the Consortium:
Designing a course in human-computer interaction." September 1,
1993 to May 31, 1994, ($4,000),
(Co-PI's B. G. Silverman, George Washington University; D. A. Boehm-Davis, George Mason
University; K. L. Norman,
University of Maryland; M. M.
Sebrechts, Catholic University).
National Library of
Medicine, "Computer interface design for intermediate results for the
Grateful Med." July 6, 1992
to November 30, 1992,
($24,500), (Co-PI's: G. Marchionini and K. L. Norman).
AT&T,
"Teaching Theater: An
Environment for Collaborative Learning and Research." January 1, 1989 to December 31, 1991, ($42,000), (PI: K. L. Norman, as a part of a $900,000
grant to the University of Maryland).
Maryland Industrial
Partnerships with Custom Command Systems, "Human Factors and User
Interface Devices." Phase
III, January 1, 1990 to December 31, 1990, ($50,000), (PI's: B. Shneiderman and K. L. Norman).
Library of Congress,
"A Survey of the Library of Congress LOCIS System." February 1, 1989 to July 31, 1989 ($24,999), (PI's: B. Shneiderman, G. Marchionini, K. L.
Norman, and N. S. Anderson).
Maryland Industrial
Partnerships with American Voice and Robotics, "Human Factors and User
Interface Devices for Home Automation Systems." Phase II, June 16, 1988 to
June 30, 1989, ($50,000), (PI's B. Shneiderman and K. L. Norman).
Maryland Industrial
Partnerships with American Voice and Robotics, "Human Factors and User
Interface Devices." Phase I, January 15, 1988 to June 15, 1988, ($26,000),
(PI's B. Shneiderman and K. L. Norman).
AT&T,
"Human-Computer Interaction Research." September 1, 1987 to August
31, 1989, ($289,000), (PI's: K. L.
Norman, B. Shneiderman, and N. S. Anderson).
AT&T,
"Human-Computer Interaction Research." September 1, 1986 to August 31, 1987, ($239,000),
(PI's: B. Shneiderman, K. L.
Norman, and N. S. Anderson).
National Science
Foundation, (IST-86-0482), "Developing an effective user evaluation
questionnaire for interactive systems." August 1, 1986 to June 30, 1987,
($41,000), (PI's: K. L. Norman and B. Shneiderman).
Control Data
Corporation, "Human/Computer Interaction Research on Menu Selection."
funded from July 1, 1983 to June 30, 1985, ($90,000), (PI's: K. L. Norman and
B. Shneiderman).
Martin-Marietta Data
Systems, "Data Conferencing Protocols." August 1984-December 1985, (2 IBM pcs), (PI's: K. L. Norman
and B. Shneiderman).
IBM Fulcrum Project,
"Cooperative Problem Solving with Multiple Displays." July 1, 1984, (6 IBM-pcs), July 1, 1983 to June 30, 1985,
($90,000), (PI's: B. Shneiderman and K. L. Norman).
IBM-FSD,
"Cooperative Problem Solving with Multiple Displays." July 1, 1983 to
June 30, 1984, ($50,000),
(PI's: B. Shneiderman and
K. L. Norman).
General Research
Board, University of Maryland, "Subjective optimization in judgment."
Summer 1978, ($3,000), (PI: K. L. Norman).
Biomedical Grants,
University of Maryland, "Information processing in judgment: Integration and comparison operations."
December 19, 1977 to March 31, 1978, ($950), (PI: K. L.
Norman).
General Research
Board, University of Maryland, "The attainment of composition rules in
learning to make evaluative judgments." Summer 1976, ($2,700), (PI: K. L. Norman).
University of Alabama
Venture Fund Grant Sponsored by the Ford Foundation, "Experimental
psychology course development." August 1974 to August 1975, (2 months
summer salary), (PI: K. L.
Norman).
Research Grants
Committee, University of Alabama, "Rule learning in information
integration theory," January 1974 to December 1974, (2 months summer
salary), (PI: K. L. Norman).
SERVICE
SERVICE--DEPARTMENT AND
UNIVERSITY COMMITTEES
Department:
Graduate Committee, 1991-1993
Teaching Committee, 1995-1998, 2001-present
Undergraduate Committee, 1995-1998
Policy Review Committee Alternate,
1986, 1988, 1990, 1992-1993
Search Committee for the Cognitive
Psychology Position, 1985-1990, 1993-1994, 1994-1996, 1998
Statistics Committee, 1983-1990,
1991-present
Department Computer Committee,
1986-1988, 1992-1996, 1997 (Chair), 1999-2001
Human Subjects Committee Member,
1975-1988
Honors Committee Member, 1987
College:
Coordinator of the Instructional
Technology Summer Grants Program, 1994
BSOS Academic Council, 1994-1998
BSOS Computer Policy Advisory
Committee, 1993-2001
BSOS Panel member on academic
dishonesty cases (Approximately 5 since 1985)
University:
Member of the MMIC Program Study
Group, 1994
Chair of Search Committee for
Coordinator of Instructional Technology, 1993
Member of the Steering Committee for
the Teaching Theaters, 1989-2002
Graduate Committee on Research Support
1985
SERVICE--GOVERNMENT
NASA Workshop on Specifications for Interactive Workstations for
Space Lab. NASA Goddard Space
Flight Center, Greenbelt, MD. March, 1985.
Ad Hoc reviewer for NSF grant
proposals (Decision, Risk & Management Program, Interactive Systems
Program), (Approximately 2 per year since 1985).
Grant Review Panel for the
Office of Naval Research, April 1995
Grant Review Panel for the
National Science Foundation, Interaction Systems, January 1996.
National Research Council,
Space Studies Board, Member of Panel Addressing the Cultural Aspects of Human
Space Exploration: Research Needs and Priorities, July 14, 1999.
PROFESSIONAL
SERVICE--MAJOR CONSULTING PROJECTS AND REPORTS
Census Overseas Enumeration
Test 2004. U. S. Bureau of the Census, Suitland, MD. 2003-2004.
Census Response Test 2003. U.
S. Bureau of the Census, Suitland, MD. 2002-2003.
Usability Analysis of the
CDC Web Site. Westat
Corporation, Rockville, MD. 2000,
Agent-Enhanced Electronic
Classrooms. Army Research
Institute and Charles Rivers Analytics, 1996-1997,
Cognitive Impact of
Graphical User Interfaces.
National Center for Health Statistics, 1994-1996.
National Digital Library
Project. Library of Congress,
1995.
Online Simultaneous Search
of Multiple Databases.
National Library of Medicine, 1994.
Usability Design Concepts. National Information Technology Center,
1992-1993.
User Interface Guidelines
for a Questionnaire Design Tool.
Conducted for the National Center for Health Statistics, 1992.
Human/Computer Interface
Standards for Satellite Network Control. Conducted by the University Research Foundation/Maryland
Advanced Development Laboratory, Greenbelt, MD 1989-1991.
Synthetic Vision. Conducted by the University Research
Foundation/Maryland Advanced Development Laboratory, Greenbelt, MD 1989-
Automated Message Handling
for WWMCCS. Conducted by IBM
Federal Systems Division, Gaithersburg, MD 1987-1988.
System Acceptance Test of
the Headquarters Integrated Office System. Conducted by Control Data Corporation, Alexandria, VA for
the Headquarters, Department of the Army.
Household demand for cable
and radiated subscription television and Household demand for radiated subscription television
following by cable. Conducted
by IMG Consultants Pty. Ltd., Sydney, Australia for the Australian Broadcasting
Tribunal, June 1982.
Research methods for
behavioral choice modeling.
Conducted by IMG Consultants Pty. Ltd., Sydney, Australia for the Bureau
of Transport Economics, Camberra, Australia, July 1982.
SERVICE--CAMPUS
ACTIVITIES
Participant in the Campus
Forum on Equality speaking on "Equity Theory and Others'
Self-Interest", August 1978.
Seminar on "Decisions,
Decisions, Decisions", in the "Health Alive Seminar and
Workshop" program of the University Health Center, April 1981.
Participant in "An
Interdepartmental Panel on Artificial Intelligence" sponsored by the
Association for Computing Machinery, Maryland Student Chapter, May 1983.
Participant in "Literacy
in Disciplines", A summer workshop funded by the Ford Foundation, 1987.
Seminar on "Expectations
of Performance at the Man/Machine Interface", MSSRL/Information Systems
Seminar, October, 1988.
Speaker at the Teaching
with Technology Symposium, sponsored by the Center for Teaching Excellence
and the Computer Science Center, March 5, 1993.
Tutorial on Hypermedia,
sponsored by the Center for Teaching Excellence, October 18, 25, November 1,
15, and 22, 1993.
Presentation to the Department
Chairs of BSOS, "Possibilities for Teaching Technologies," May 10,
1994.
Speaker at the Teaching
with Technology Symposium, sponsored by the Center for Teaching Excellence
and the Computer Science Center, March 31, 1995.
Participant in the College
Park Scholars Workshop "The Creation of the Information Age,"
Spring 1995.
Presentation to the Institute
for Instructional Technology, Summer 1995.
TEACHING
COURSES TAUGHT
AT MARYLAND (Last 7 Years)
Numbers of students per
semester are listed in parentheses.
General Courses:
Psyc 200: Statistical
Methods in Psychology: Spring 1995 (40), Fall 1996 (40),
Spring
1998 (40), Spring 2000 (40), Spring 2001 (40), Spring 2002 (36),
Fall
2003 (36)
Psyc 309: CyberPsychology: Psychology in the Age of
Computers: Spring 1999 (44),
Spring
2000 (45)
Research
in Judgment and Decision Making: Fall 2001 (12)
Psyc 440: Experimental
Psychology: Cognitive Processes
Fall 1995 (36), Fall 1998 (33).
Psyc 443: Thinking
and Problem Solving: Spring 1995
(19), Spring 1996 (29),
Fall
1996 (12), Fall 1998 (46), Fall 1999 (40), Spring 2001 (38), Spring 2002 (35)
Psyc 601: Quantitative
Methods: Fall 1997 (27), Fall 2000 (36)
Psyc 602: Quantitative
Methods: Spring 1999 (18), Spring 2003 (24)
Psyc 707: Theory of
Decision and Choice: Spring 1994
(10), Fall 2000 (4), Fall 2003 (9)
Psyc 735: Human Performance
Theory: Spring 1996 (4), Fall 2001 (7)
Psyc 779: Seminar: Human Performance Theory: HCI: Fall 2002 (7)
Psyc 888: Seminar:
Cognitive Psychology: Fall 1995 (3)
Independent Study Courses:
Psyc 478: Independent
Study in Psychology: Spring 1995 (2),
Fall 1995 (1), Spring 2002 (1)
Psyc 479: Special
Research Problems in Psychology:
Fall 1994 (1), Fall 1999 (1),
Spring
2000 (1), Spring 2002 (1), Spring 2003 (3), Fall 2003 (3)
Psyc 789: Special
Research Problems in Psychology: Fall 1994 (1), Spring 1995 (3)
Fall
1996 (3), Fall 1997 (2), Spring 1998 (1), Fall 1998 (1), Fall 1999 (1),
Spring
2000 (1), Spring 2003 (3), Fall 2003 (3)
Honors Courses:
Psyc 100: Introduction
to Psychology (Honors): Fall 2002 (36)
Gems 396: Gemstone Team Seminar: Spring 1998 (8), Spring 1999 (7), Fall
1999 (5),
Spring
2000 (4)
Psyc 489H: Honors Seminar; CyberPsychology: Spring 1998 (8)
COURSE AND CURRICULUM
DEVELOPMENT
All courses and course
materials are completely hosted on the WWW at http://cognitron.umd.edu
Developed HyperCourseware on
the World Wide Web:
http://cognitron.umd.edu
Developed Psyc 309
CyberPsychology, 1998 - 2000.
Developed the course Psyc
443: "Thinking and Problem
Solving."
Improvement of Teaching,
University of Maryland, "Thinking and Problem Solving: A Real World Exposure", July 1,
1987 to May 15, 1988 ($1,500).
Participant in "Literacy
in the Disciplines," A summer workshop funded by the Ford Foundation,
1987.
Instructional Improvement
Award, University of Maryland, ÒHyperMedia Lab for Cognitive Psychology,Ó May
1, 1990 to December 31, 1991 ($1,800).
Developed the concept of
HyperCourseware for the AT&T Teaching Theater, Summer 1992.
Developed a HyperCourseware
versions of Psyc 200: Statistics for the Behavioral Sciences and Psyc 443: Thinking and Problem Solving, Fall 1992.
Instructional Improvement
Grant, University of Maryland, "HyperCourseware: Development of electronic tools for teaching focused on the
cognitive psychology lab course," July 1, 1993 to May 15, 1994 ($5,900).
ADVISING
Undergraduate: Approximately 15-20 students per year.
Master's Research Direction:
John P. Chin,
(1985-1986). "Mental
models: Hierarchical
categorization of computer menu functions derived from top-down/bottom-up
processing," Masters Thesis.
Scott A. Butler,
(1988-1989). "The effect of
method of instruction and spatial visualization ability on the subsequent
navigation of a hierarchical database," Masters Thesis.
Ben D. Harper,
(1992-1995). "Searching for
items in large color coded menus,"
Masters Thesis.
Diane Alonso,
(1993-1995). "Locus and forms
of interaction as determinants of lecture effectiveness in the electronic
classroom," Masters Thesis.
Doctoral Research Direction:
Robert V. Philips III,
(1978-1981). "Modeling of
heuristic evaluation strategies in game playing: Linear and configural effects in Othello," PhD. Thesis.
Michael J. Singer,
(1984-1985). "The effect of meaningfulness and pattern of evidence on
assessing cause," Ph.D. Thesis.
Jeffrey P. Schwartz,
(1983-1985). "Separating cue
relevance from cue importance within models of judgment and decision
making," Ph.D. Thesis.
Gerry Gingrich,
(1983-1985). "The effects of
commitment and post decisional information on judgment," Ph.D. Thesis.
John P. Chin,
(1986-1989). "Fixed and
dynamic menu systems: A
script-based approach to categorization," Ph.D. Thesis.
Leslie E. Carter,
(1990-1992). "The effects of
spatial information presentation on human decision-making," Ph.D. Thesis.
Scott A. Butler, (1992-ABD). "Evaluating hypertext as a
learning media." Ph.D.
Proposal.
Diane Alonso,
(1996-1998). "Spatial
visualization ability, verbal comprehension, and multiple resource
theory." Ph.D. Thesis.
Betty Murphy (1997-2000).
"Beyond supervisory control: Cognitive issues in human interaction with
autonomous satellites." Ph.D.
Thesis.
.