June 2009

 

CURRICULUM VITAE

 

KENT LEIGH NORMAN

Associate Professor

Department of Psychology

 

(1) PERSONAL INFORMATION

 

CURRENT POSITION

 

      University of Maryland, Department of Psychology

      Associate Professor since 1977.

 

EDUCATION

 

      University of California, San Diego, California     Postdoctoral Research                         1973

      University of Iowa, Iowa City, Iowa                      Ph.D.   Experimental Psychology        1973

      University of Iowa, Iowa City, Iowa                      M.A.    Experimental Psychology        1971

      Southern Methodist University, Dallas, Texas      B.A.     Psychology                             1969

 

PROFESSIONAL AND WORK EXPERIENCE

 

      Associate Professor of Psychology, University of Maryland (1977-present)

      Senior Consultant, IMG Consultants Pty. Ltd., Sydney, Australia (1982)

      Assistant Professor of Psychology, University of Maryland (1975-1977)

      Assistant Professor of Psychology, University of Alabama (1973-1975)

      Teaching Assistant, University of Iowa (1971-1972)

      Research Assistant, University of Iowa (1969-1971)

 


RESEARCH AFFILIATIONS

 

Human/Computer Interaction Laboratory, University of Maryland Institute for Advanced Computer Studies (1983 founding member)

Laboratory for Automation Psychology and Decision Processes (lead scientist)

 

ACADEMIC AFFILIATIONS

 

Affiliate Faculty in the College of Information Studies (iSchool), University of Maryland, College Park.

 

SCHOLARLY VISITS

 

Sabbatical Visitor at the Department of Information, University of Rome, La Sapienza, Italy (Spring 2004).

Seminar in Christian Scholarship, Calvin College, (Summer 2001).

Sabbatical Visitor at the Center for the Design of Distance Education Methodology, The Open University of Israel, Tel Aviv, Israel (Spring1997).

Sabbatical Fellow at the Medical Research Council--Applied Psychological Unit, Cambridge, England (1990).

Research Fellow at the Indian Institute for Management, Ahmedabad, India (1986).

Sabbatical visitor at Decision Research, a branch of Perceptronics, Eugene, Oregon (1981).

Postdoctoral Scholar at the Center for Human Information Processing, University of California, San Diego (1973).

 

MEMBERSHIPS IN PROFESSIONAL ORGANIZATIONS

 

      American Psychological Society

      Cognitive Science Society

      Human Factors & Ergonomics Society

      Society for Judgment and Decision Making

      Psychonomic Society

      SIGCHI (Special Interest Group:  Computer-Human Interaction)

      Society for Mathematical Psychology

      Society for Computers in Psychology

 

 


(2) RESEARCH, SCHOLARLY, & CREATIVE ACTIVITIES

(Authors are listed in order of seniorship. Primary author is listed first, unless otherwise specified)

 

(2.A) BOOKS AUTHORED

 

Norman, K. L. (1991).  The psychology of menu selection:  Designing cognitive control at the human/computer interface.  Norwood, N.J.:  Ablex Publishing Corporation. (http://lap.umd.edu/poms)

 

Norman, K. L. (1997). Teaching in the switched-on classroom:  An introduction to electronic education and HyperCourseware.  College Park, MD:  Laboratory for Automation Psychology. (http://lap.umd.edu/soc)

 

Norman, K. L. (2008).  Cyberpsychology: An introduction to the psychology of human-computer interaction. Cambridge: Cambridge University Press.

 

 

(2.A.III) CHAPTERS IN BOOKS

 

Norman, K. L. (1986).  Critique of Online Display Screens, In J. F. Williams (Ed.).  Online Catalog Screen Displays, Washington, D.C.:  Council on Library Resources, 117-134.

 

Norman, K. L. (1991).  Models of mind and machine:  Information flow and control between humans and computers.  In M. C. Yovits (Ed.)  Advances in Computers,  New York:  Academic Press, pp. 201-254.

 

Norman, K. L. (1993).  The electronic teaching theater:  Interactive hypermedia and mental models of the classroom.  In B. Shneiderman (Ed.) Sparks of Innovation in Human-Computer Interaction, Norwood, NJ:  Ablex Publishing Corporation, pp. 133-151. (Also in Current Psychology Research and Review, 1990).

 

Murphy, E. D., & Norman, K. L. (1998). Beyond supervisory control: Human performance in the age of autonomous machines. In M. W. Scerbo, & M. Moulous (Eds), Automation Technology and Human Performance:  Current Research and Trends, Mahwah, NJ: Lawrence Erlbaum Associates, pp.  235-239.

 

Norman, K. L. (1998).  Collaborative interactions in support of learning:  Models, metaphors, and management.  In. R. Hazemi (Ed.) The digital university, Springer-Verlag.

 

Norman, K. L. (2000).  Human-computer interface design. In The Encyclopedia of Psychology, American Psychological Association.

 

Norman, K. L. (2000). Desktop distance education:  Personal hosting of Web courses. In A. Aggarwal (Ed.). Web based learning and teaching technologies:  Opportunities and challenges. Ideal Press.

 

Norman, K. L.  (2001). Collaborative interactions in support of learning. In R. R. Hazemi & S, Hailes (Ed.) The Digital University: Building Learning Communities. London: Springer.

 

Norman, K. L. (2006).  The self at the human/computer interface:  A postmodern artifact in a different world.  In P. C. Vitz & S. M. Felch (Eds.) The self:  Beyond the postmodern crisis. Wilmington, DE: Intercollegiate Studies Institute.

 

 

(2.B) PUBLICATIONS IN REFEREED JOURNALS

 

Levin, I. P., Williams, J. R., Dulberg, C. S., & Norman, K. L. (1970).  Performance in a verbal transfer task as a function of pre-shift and post-shift response dominance levels and methods of presentation.  Journal of Experimental Psychology, 86, 469-471.

 

Levin, I. P., Schmidt, C. F., & Norman, K. L. (1971).  Person preferences choices:  Tests of a subtractive averaging model.  Journal of Experimental Psychology, 90, 258-261.

 

Williams, J. R., Levin, I. P., & Norman, K. L.  (1971).  Mediation effects in verbal chaining paradigms as a function of associative strength and the number of stages.  Journal of Experimental Psychology, 87, 348-354.

 

Levin, I. P., Craft, J. L., & Norman, K. L. (1971).  Averaging of motor movements:  Tests of an additive model.  Journal of Experimental Psychology, 91, 287-294.

 

Norman, K. L. & Levin, I. P. (1972).  Tests of an all-or-more model of verbal mediated responding.  Journal of Experimental Psychology, 96, 247-254.

 

Levin, I. P., Wall, L. L., Dolezal, J. M. & Norman, K. L. (1973).  Differential weighting of positive and negative traits in impression formation as a function of prior exposure.  Journal of Experimental Psychology, 97, 114-115.

 

Levin, I. P., Norman, K. L. & Dolezal, J. M. (1973).  Response scale effects and integration processes in the averaging of motor movements.   Journal of Motor Behavior, 5, 1-7.

 

Norman, K. L. (1974).  Dynamic processing in stimulus integration theory:  The effects of feedback on the averaging of motor movements.  Journal of Experimental Psychology, 102, 399-408.

 

Norman, K. L., & Louviere, J. J. (1974).  Integration of attributes in bus transportation:  Two modeling approaches.  Journal of Applied Psychology, 59, 753-758.

 

Norman, K. L. (1974).  Rule learning in a stimulus integration task.  Journal of Experimental Psychology, 103, 941-947.

 

Norman, K. L. (1976).  A solution for weights and scale values in functional measurement.  Psychological Review, 83, 80-84.

 

Norman, K. L. (1976).  Weight and value in an information integration model:  Subjective rating of job applicants.  Organizational Behavior and Human Performance, 16, 193-204.

 

Norman, K. L. (1976).  Effects of feedback on the weights and subjective values in an information integration model.  Organizational Behavior and Human Performance, 17, 367-387.

 

Louviere, J. J., & Norman, K. L. (1977).  Applications of information-processing theory to the analysis of urban travel demand.  Environment and Behavior, 9, 91-106.

 

Norman, K. L. (1977).  Attributes in bus transportation:  Importance depends on trip purpose.  Journal of Applied Psychology, 62, 164-170.

 

Norman, K. L. (1979).  SIMILE:  A FORTRAN program package for stimulus integration models.  Behavior Research Methods and Instrumentation, 11, 79-80.

 

Norman, K. L. (1980).  A case for the generalizability of attribute importance:  The constant ratio rule of effects.  Organizational Behavior and Human Performance, 25, 289-310.

 

Brounstein, P. J., Norman, K. L., & Ostrove, N.  (1980).  Equity and self-interest: Effects on perception of intent, liking and desire to reciprocate.  Basic and Applied Social Psychology, 1, 293-314.

 

Norman, K. L. (1981).  Assessing the importance of environmental and societal factors:  A way to separate relative importance and subjective value.  In W. Molt, H. A. Hartman, and P. Stringher, (Eds.), Advanced in Economic Psychology (pp. 37-61).  Heidelberg, Germany:  Edition Meyn.

 

Norman, K. L. (1981).  Judgment and decision models within the Christian pre-suppositional system.  Journal of Psychology and Theology, 9, 144-158.

 

Levin, I. P., Louviere, J. J ., Schepanski, A. A., & Norman, K. L. (1983).  External validity tests of laboratory studies of information integration.  Organizational Behavior and Human Performance, 31, 173-193.

 

Parton, D., Huffman, K., Pridgen, P., Norman, K. L., & Shneiderman, B. (1985).  Learning a menu selection tree:  Training methods compared.  Behaviour and Information Technology, 4, 79-80.

 

Norman, K. L. (1986).  Importance of factors in the review of grant proposals.  Journal of Applied Psychology, 71, 156-162.

 

Schwartz, J. P., & Norman, K. L. (1986).  The importance of item distinctiveness on performance using a menu selection system.  Behaviour and Information Technology, 5, 173-182.

 

Norman, K. L., Weldon, L. J ., & Shneiderman, B. (1986).  Cognitive layouts of windows and multiple screens for user interfaces.  International Journal of Man-Machine Studies, 25, 229-248.

 

Laverson, A., Norman, K. L. & Shneiderman, B., (1987).  An evaluation of jump-ahead techniques for frequent menu user.  Behavior and Information Technology, 6, 67-108.

 

Norman, K. L. (1987).  Where do user interfaces come from?  Computer Graphics, 21, 322-323.

 

Norman, K. L. & Chin, J. P. (1988).  The effect of tree structure on search in a hierarchical menu selection system.  Behaviour and Information Technology, 7, 51-65.

 

Schwartz, J. P. & Norman, K. L. (1989).  Separating cue relevance from cue importance within models of judgment and decision making.  Organizational Behavioral Human Decision Process, 43, 355-384.

 

Norman, K. L. & Chin, J. P. (1989).  The menu metaphor:  Food for thought. Behaviour and Information Technology, 8, 125-134.

 

Norman, K. L. & Singh, R. (1989).  Expected performance at the human/computer interface as a function of user proficiency and system power.  Journal of Behavioral Decision Making, 2, 179-195.

 

Norman, K. L. (1990).  The electronic teaching theater:  Interactive hypermedia and mental models of the classroom.  Current Psychology Research and Reviews  (Special Issue:  Hypermedia and artificial intelligence). 9, 141-161.

 

Black, A., Wright, P., Black, D., & Norman, K.  (1992).  Consulting on-line dictionary information while reading.  Hypermedia, 4, 145-169.

 

Norman, K. L. (1994).  HyperCourseware for interactive instruction in the electronic classroom.  Behavior Research Methods, Instruments & Computers,  26,  255-259.

 

Norman, K. L.  (1994).  Navigating the educational space with HyperCourseware.   Hypermedia, 6, 35-60.

 

Norman, K. L.  (1994).  Spatial visualization:  A gateway to computer-based technology.  Journal of Special Education Technology, 12, 195-205.

 

Norman, K. L., & Carter, L. (1994).  An evaluation of the electronic classroom:  The AT&T Teaching Theater at the University of Maryland.  Interpersonal Computing and Technology: An Electronic Journal of the 21st Century, 2,  22-39.

 

Shneiderman, B., Alavi, M.,  Norman, K., & Borkowski, E. (1995).  Windows of opportunities in electronic classrooms, Communications of the ACM,  38, 19-24.

 

Sebrechts, M. M., Silverman, B. G., Boehm-Davis, D. A., & Norman, K. L. (1995).  Establishing an electronic collaborative learning environment in a university consortium:  The CIRCLE project. Computers in Education. 25, 215-225.

 

Alonso, D. L. & Norman, K. L. (1996). Forms of control and interaction as determinants of lecture effectiveness in the electronic classroom. Computers in Education, 27, 205-214.

 

Norman, K. L. (1997).  Cognitive impact of graphical user interfaces.  Cognitive Technology, 2,  22-30.

 

Alonso, D. L., Rose, A., Plaisant, C., & Norman, K. L. (1998).  Viewing personal history records:  A comparison of tabular format and graphical presentation using LifeLines. Behaviour & Information Technology, 17, 249-262..

 

Alonso, D. L.,  & Norman, K. L. (1998).  Apparency of contingencies in single panel and pull-down menus. International Journal of Human-Computer Studies, 49,   59-78.

 

Shneiderman, B., Borkowski, E. Y., Alavi, M., & Norman, K. L. (1998).  Emergent patterns of teaching/learning in electronic classrooms.  Educational Technology Research and Development, 46, 23-42.

 

Norman, K.L., Friedman, Z., Norman, K. D., & Stevenson, R. (2001).  Navigational issues in the design of on-line self-administered questionnaires. Behaviour and Information Technology, 20, 37-45.

 

Zaphiris, P., Shneiderman, B., & Norman, K. L. (2002).   Expandable indexes versus sequential menus for searching hierarchies on the World Wide Web, Behaviour and Information Technology. 21, 201-207.

 

Norman, K. L. (2004).  Laboratory for Automation Psychology and Decision Processes: Lab Report.  Cognitive Processes, 5, 193-196.

 

Norman, K. L., Panizzi, E. (2006).  Levels of automation and user participation in usability testing.  Interacting with Computers, 28, 246-264.

 

De Marsico, M., Kimani, S., Mirabella, V., Norman, K. L., & Catarci, T. (2006). A proposal towards the development of accessible e-learning content by human involvement. Universal Access in the Information Society, 5(2), 150-169.

 

Norman, K. L. (2008). Better design of menu selection systems through cognitive psychology and human factors. Human Factors (Golden Anniversary Special Issue), 50, 556-559.

 

Norman, K. L., & Cohn, S. A. (submitted). Constructing knowledge in a public forum:  Student projects in Wikipedia.

 

Norman, K. L., Lauriola, M, & Zelli, A. (in preparation).  Decision making in sports and the framing of information.

 

(2.C.I) NON-REFEREED JOURNALS

 

Norman, K. L., Levin, I. P., & Williams, J. R. (1970).  Mediated responding on a multiple-choice test-only list following the acquisition of a double-function list.  Psychonomic Science,  21, 77-79.

 

Levin, I. P. & Norman, K. L. (1973).  An information integration analysis of serial-temporal effects in verbal discrimination.  Bulletin of the Psychonomic Society, 1, 450-452.

 

Norman, K. L. (1977).  Hypothesis testing in stimulus integration tasks of varying difficulty.  Bulletin of the Psychonomic Society, 9, 106-108.

 

Norman, K. L. (1979).  Numeric comparison and integration:  Alternative modes of processing.  Bulletin of the Psychonomic Society, 13, 343-346.

 

Norman, K. L. (1983).  Development of direct-search strategies in hill-climbing problems.  Bulletin of the Psychonomic Society, 21, 469-472.

 

Norman, K. L. (1986).  Managing computerization.  Vikalpa, 11, 65-67.

 

Norman, K. L., & Schwartz, J. P. (1987).  Memory for hierarchical menus:  Effects of study mode.  Bulletin of the Psychonomic Society, 25, 163-166.

 

 

(2.C.II) MONOGRAPHS & TECHNICAL REPORTS

 

Louviere, J. J., Beavers, L. L., Norman, K. L., & Stetzer, F. C., (1973).  Theory, methodology, and findings in mode choice behavior (Working Paper Series II.)  Iowa City, Iowa:  University of Iowa, The Institute of Urban Regional Research.

 

Norman, K. L. (1973).  A method of maximum likelihood estimation for information integration models.  (CHIP No. 35).  La Jolla, California:  University of California, San Diego, Center for Human Information Processing.

 

Norman, K. L. (1976, August).  Numeric comparison and integration (or vice versa) (CLC No. 9) College Park, Maryland.  University of Maryland, Center for Language and Cognition, September 1976.  Also presented at the American Psychological Association Meeting, Washington, D.C.

 

Norman, K. L. (1977, May).  Effects of stimulus distribution on the weighting and valuation of information (CLC No. 12).  College Park, Maryland:  University of Maryland, Center for Language and Cognition.

 

Norman, K. L. & Schemmer, F. M. (1977, August).  Functional processing in information integration task. (CLC No. 14).  College Park, Maryland:   University of Maryland, Center for Language and Cognition, November 1977.  Also presented at the Mathematical Psychology Meeting, Los Angeles, CA. 

 

Norman, K. L. (1977, November).  Maximum likelihood estimation for parameters in information (CLC No. 15).  College Park, Maryland:  University of Maryland, Center for Language and Cognition.

 

Norman, K. L., Anderson, N. S., Schwartz, J. P., Singer, M. J., Shneiderman, B., Bartol, K. & Weiser, M. (1980).  Computer aided decision making and problem solving:  A program of research.  (CLC No. 19).  College Park, Maryland; University of Maryland, Center for Language and Cognition.

 

Norman, K. L. & Anderson, N. S. (1981, March).  Psychological factors in computer assisted instruction:  Development of a computer interaction satisfaction scale.  (CLC No. 20).  College Park, Maryland:  University of Maryland, Center for Language and Cognition, February 1981.  Also presented at the Association for the Development of Computer Based Instructional Systems, Atlanta, GA.

 

Levin, I. P., Louviere, J. J ., Shepanski, A. A., & Norman, K. L. (1982).  External validity test of laboratory studies of information integration.  (Working Paper 58) Institute of Urban and Regional Research.  The University of Iowa, Iowa City, IA.

 

Norman, K. L. (1983, December).  Necessary and sufficient designs for the solution for weights and scale values in relative weight averaging models.  (CLC-20).  College Park, Maryland:  University of Maryland, Center for Language and Cognition.

 

Norman, K. L., Schwartz, J. P., and Shneiderman, B. (1984, May).  Memory for menus:  Effects of study mode.  (CAR-TR-69 and CS-TR-1412).  College Park, Maryland:  University of Maryland Center for Automation Research and Computer Science.

 

Parton, D., Huffman, K., Pridgen, P., Norman, K. and Shneiderman, B. (1984, June).  Learning a menu selection tree:  Training Methods Compared.  (CAR-TR-66 and CS-TR-1409).  College Park, Maryland:  University of Maryland, Center for Automation Research and Computer Science.

 

Schwartz, J. P., Norman, K. L. & Shneiderman, B. (1985, March).  Performance on content free menus as a function of study method.  (CAR-TR-110 and CS-TR-1477).  College Park, Maryland:  University of Maryland, Center for Automation Research and Computer Science.

 

Norman, K. L., Weldon, L., & Shneiderman, B. (1985, May).  Cognitive representations of windows and multiple screen layouts of computer interfaces.  (CAR-TR-123 and CS-TR-1498).  College Park, Maryland;  University of Maryland Center for Automation Research and Computer Science.

 

Laverson, A., Norman, K. L., & Shneiderman, B. (1985, December).  An evaluation of jump-ahead techniques for frequent menu users.  (CAR-TR-168 and CS-TR-1591).  College Park, Maryland:  University of Maryland Center for Automation Research and Computer Science.

 

Norman, K. L. & Singh, R. (1986, April).  Expected performance of human/computer applications as a function of user proficiency and system power.  IIM Working Paper, Ahmedabad, India.

 

Norman, K. L. & Chin, J. P.  The menu metaphor:  Food for thought.  (CAR-TR-334 and CS-TR-1944).  College Park, Maryland:  University of Maryland Center for Automation Research and Computer Science.

 

Chin, J. P., Diehl, V. A & Norman, K. L. (1987).  Development of an instrument for measuring user satisfaction of the human-computer interface.  (CAR-TR-328 and CS-TR-1926).  College Park, Maryland:  University of Maryland Center for Automation Research and Computer Science.  (Norman was the senior author.)

 

Chin, J. P., & Norman, K. L. (1988).  Declarative and procedural knowledge in menu systems:  Diagramming cognitive maps of phone and ATM commands.  (CAR-TR-366 and CS-TR-2053) College Park, Maryland University of Maryland Center for Automation Research and Computer Science.

 

Wallace, D. F., Norman, K. L. & Plaisant, C. (1988).  The American Voice and Robotics Guardian system:  A case study in user interface usability evaluation.  (CAR-TR-392 and CS-TR-2113)  Center for Automation Research, University of Maryland, College Park, MD.

 

Norman, K. L., Mantel, W., & Wallace, D. F. (1988).  User's guide to the menu selection prototyping system.  (CAR-TR-393 and CS-TR-2114).  Center for Automation Research, University of Maryland, College Park, MD.

 

Norman, K. L., & Butler, S. A. (1989).  Search by uncertainty:  Menu selection by target probability.  (CAR-TR-432 and CS-TR-2230).  Center for Automation Psychology, University of Maryland, College Park, MD.

 

Norman, K. L., & Carter, L. E.  (1992).  A preliminary evaluation of the electronic classroom:  The AT&T Teaching Theater at the University of Maryland.  (CAR-TR-621 and CS-TR-2892).  Center for Automation Research, University of Maryland, College Park, MD.

 

Lindwarm, D., & Norman, K. L. (1993).  Student evaluation of the software in the AT&T Teaching Theater.  (CAR-TR-672 and CS-TR-3069).  Center for Automation Research, University of Maryland, College Park, MD.

 

Norman, K. L. & Wright, P.  (1993).  HyperTools for HyperTexts:  Supporting Readers of Electronic Documents.  (CAR-TR-675 and CS-TR-3090).  Center for Automation Research, University of Maryland, College Park, MD.

 

Alonso, D. L., & Norman, K. L. (1996).  Apparency of Contingencies in Single Panel Menus. (CAR-TR-824 and CS-TR-3644).   Center for Automation Research, University of Maryland, College Park, MD.

 

Alonso, D. L., & Norman, K. L. (1997).  Apparency of contingencies in pull down menus .  (CS-TR-3793, UMIACS-TR-97-43).  Center for Automation Research, University of Maryland, College Park, MD.

 

Alonso, D. L., Rose, A., Plaisant, C., & Norman, K. L. (1997).  Viewing personal history records:  A comparison of tabular format and graphical presentation using LifeLines.  (CS-TR-3795, UMIACS-TR-97-45).  Center for Automation Research, University of Maryland, College Park, MD.

 

Murphy, E. D., Norman, K. L., & Moshinsky, D. Y. (1999). VisAGE Usability Study. (HCIL-TR-99-04. LAP-TR-1999-01).  Human-Computer Interaction Laboratory and the Laboratory for Automation Psychology, University of Maryland, College Park, MD.

 

Zaphiris, P., Shneiderman, B., & Norman, K. L. (1999).  Expandable indexes versus sequential menus for searching hirearchies on the World Wide Web. (HCIL-TR-99-15. LAP-TR-1999-03).  Human-Computer Interaction Laboratory and the Laboratory for Automation Psychology, University of Maryland, College Park, MD.

 

Norman, K.L., Friedman, Z., Norman, K. D., Stevenson, R. (2000).  Navigational issues in the design of on-line self-administered questionnaires. (HCIL-TR-2000-10, CS-TR-4135, UMIACS-TR-2000-28, LAP-TR-2000-01) ). Human-Computer Interaction Laboratory and the Laboratory for Automation Psychology, University of Maryland, College Park, MD.

 

Norman, K. L., Slaughter, L. Friedman, Z., Norman, K. D., Stevenson, R. (2000).  Dual navigation of computerized self-administered questionnaires and organizational Records. (HCIL-TR-2000-22, LAP-TR-02, CS-TR-4192, UMIACS-TR-2000-71). Human-Computer Interaction Laboratory and the Laboratory for Automation Psychology, University of Maryland, College Park, MD.

 

Norman K. L. (November 2001). Implementation of Conditional Branching in Computerized Self-Administered Questionnaires. LAP-2001-02, HCIL-2001-26, CS-TR-4319, UMIACS-TR-2002-1. Human-Computer Interaction Laboratory and the Laboratory for Automation Psychology, University of Maryland, College Park, MD.

 

Norman K. L., Pleskac T. J., & Norman, K. D. (May 2001) Navigational Issues in the Design of On-Line Self-Administered Questionnaires: The Effect of Training and Familiarity. LAP-2001-01, HCIL-2001-09, CS-TR-4255, UMIACS-TR-2001-38. Human-Computer Interaction Laboratory and the Laboratory for Automation Psychology, University of Maryland, College Park, MD.

 

Norman K. L. & Pleskac, T. J. (January 2002).  Conditional Branching in Computerized Self-Administered Questionnaires: An Empirical Study. LAP-2002-01, HCIL-2002-02, CS-TR-4323, UMIACS-TR-2002-05. Human-Computer Interaction Laboratory and the Laboratory for Automation Psychology, University of Maryland, College Park, MD.

 

Norman, K. L. & Smith, B., (2003).  A pilot study on functional processing: inferences of binary relationships in systems of three variables.  LAP-2003-01, Laboratory for Automation Psychology and Decision Processes, University of Maryland, College Park, MD.

 

Norman, K. L. (2005). Computer rage and frustration: Results of an online survey. Laboratory for Automation Psychology and Decision Processes. Technical Report LAP-2005-01, University of Maryland, College Park, MD 20742.

 

Norman, K. L., Elele, N., Fayyad, B., Hicks, E., Jones, J., Kandel, A.,  Katz, J.,  Chowdhury, S.,  Findling, E.,  Iloh, C.,   Richardson, D.,  Sokolsky, G., Yaroschuk, R. (2008). Student projects studying students on Facebook: What are they doing? Technical Report LAP-2008-01, University of Maryland, College Park, MD 20742.

 

Norman, K. L. & Cohn, S. A. (2008). Constructing knowledge in a public forum:  Student projects in Wikipedia, . Laboratory for Automation Psychology and Decision Processes. Technical Report LAP-2008-02, University of Maryland, College Park, MD 20742.

 

 

 

 

(2.D) BOOK REVIEWS

 

Norman, K. L. (1976).  Book Review:  Behavioral Research Methods in Experimental Design.  Professional Geographic, 28, 327.

 

Norman, K. L. (1982).  Information integration theory:  Toward a unified theory of judgment behavior.  Contemporary Psychology, 27, 929-930.

 

Norman, K. L. (1990).  Psychonomic contributions to human-computer interaction,  Contemporary Psychology, 35, 466-467.

 

 

(2.E.I) INVITED TALKS

 

Assessing the importance of environmental and societal factors:  A way to separate relative importance and subjective value.  Presented at the Third European Colloquium on Economic Psychology, Augsburg, Germany, July 1978.

 

A program of research on computer aided decision-making.  Presented at the meeting of the Software Psychology Society, Washington, D.C., October 1980.

 

Judgment and decision analysis for handling trade-offs:  The method of differential information integration.  Presented at a conference on Innovations in Public Opinion Research sponsored by the Center for Urban Studies, Portland State University, November 1981.

 

The last frontier-The human/computer interface:  Models, methods, and maps of computer ergonomics.  Presented at the 12th Annual Conference on Principles of Software Development sponsored by Control Data Corporation, Minneapolis, MN, October 1984.

 

The measurement of scientific merit decision:  Psychological scaling.  Lecture at the NIH step model on Peer Review Under Pressure, Gaithersburg, Maryland, March 1984.

 

New directions in task setup and cognitive layout of the human/computer interface.  Presented at the Overview Briefing of the CAC/ARI Experimental Development, Demonstration, and Integration Center, Fort Leavenworth, March, 1987.

 

Studies of computer menu selection:  Food for thought.  Presented at the meeting of the Software Psychology Society, Washington, D.C., April, 1987.

 

Prospects for the facilitation and enhancement of abilities at the human/computer interface.  Keynote address at the NSF Conference on Intelligent Control to Aid Persons with Cognitive and Physical Disabilities, Bethesda, Maryland, February 1989.

 

Navigating the educational space with HyperCourseware.  Presented at the Symposium: Superteaching in the Electronic Classroom:  Concepts, Design and Evaluation. Teaching Technologies Group, Computer Science Center, University of Maryland, College Park, MD, June, 1994.

 

Reshaping training and education:  Riding the information superhighway from campus drive to corporate place.  User Interface Strategies '95, A Live Satellite TV Broadcast, Unversity of Maryland Instructional Television System, December 1994.

 

The switched-on classroom:  Design and evaluation of the electronic classroom. Presented at the Symposium on Instructional Technology, Rochester Institute of Technology, November, 1995.

 

Teaching in the switched-on classroom:  No paper, no pencils, no books!  Presented at the Attending to Technology Conference: Directions for Humanities Teaching and Research,  University of Maryland, November, 1996.

 

Learning in a switched-on environment:  What we know about how technology impacts the learning process.  Keynote Address at Infusing Technology into Mathematics, Science and Engineering, Prince George's Community College, Largo, MD, March 1998.

 

 

(2.E.II) REFEREED CONFERENCE PROCEEDINGS

 

Norman, K. L. & Anderson, N. S. (1981).  Psychological factors in computer assisted instruction:  Development of a computer interaction satisfaction scale.  1981 Conferences Proceedings:  Association for the Development of Computer-Based Instructional Systems.  Atlanta, GA.

 

Chin, J. P., Diehl, V. A. & Norman, K. L. (1988).  Development of an instrument for measuring user satisfaction of the human-computer interface.  Proceedings of CHI '88, 213-218.

 

Norman, K. L.  (1992).  Defining and assessing usability in emerging systems:  A case study of the electronic classroom.  Proceedings of Usability Concepts and Procedures:  Third Conference on Quality in Documentation. The Centre for Professional Writing, The University of Waterloo, 83-95.

 

Norman, K. L. & Lindwarm, D. (1993).  Human/computer interaction in the electronic classroom.  Proceedings of the Mid-Atlantic Human Factors Conference, Virginia Beach, 217-223.

 

Harper, B. D., & Norman, K. L.  (1993).  Improving user satisfaction:  The Questionnaire for User Interaction Satisfaction Version 5.5.  Proceedings of the Mid-Atlantic Human Factors Conference, Virginia Beach, VA, 224-230.

 

Slaughter, L., Harper, B. D., & Norman, K. L.  (1994).  Assessing the equivalence of the paper and on-line formats of the QUIS 5.5.  Proceedings of the Mid-Atlantic Human Factors Conference, Reston, VA., 87-91.

 

Norman, K. L. (1994).  HyperCourseware for assisting teachers in the interactive electronic classroom.  Proceedings of STATE 94:  Fifth Annual Conference of the Society for Technology and Teacher Education, Washington, D.C., 473-477.

 

Harper, B., Mackenzie, C., & Norman, K. L. (1995, October).  Quantitative measures in the ergonomic examination of the trauma resuscitation unit anesthesia workspace.  Proceedings of the 39th Annual Meeting of the Human Factors and Ergonomics Society, San Diego, CA.

 

Boehm-Davis, D. A., Norman, K. L., Sebrechts, M. M., & Silverman, B. G., (1996). Using technology to team teach across institutions:  The Circle Project.  Proceedings of the Human Factors and Ergonomics Society Annual Meeting.  Philadelphia, PA.

 

Norman, K. L. (1997).  Cognitive impact of graphical user interfaces. Proceedings for the 1997 Conference on Cognitive Technology, Indiana State University, Terre Haute, IN, 117-134.

 

Truszkowski, W., Grubb, T., Murphy, E. L., & Norman, K. L. (1997). Investigating human/system interfaces and interactions in a "lights-out" operational environment.  Proceedings of IEEE-SMC '97. Orlando, FL.

 

Murphy, E. D., Norman, K. L., Truszkowski, W., & Grubb, T. (1997).  Investigating cognitive issues is lights-out, spacecraft-ground missions operations.  Proceedings of HCIL '97

 

Murphy, E. D., & Norman, K. L., (1998).  Beyond supervisory control:  Human performance in the age of autonomous machines.  Proceedings of the Third Conference on Automation Technology and Human Performance,  Norfolk, VA, 235-239.

 

Norman, K. L. & Pleskac, T. (2002). Conditional Branching in Computerized Self-Administered Questionnaires: An Empirical Study.  Proceedings of the Human Factors and Ergonomics Society 46th Annual Meeting.  Baltimore, MD, 1241-1245.

 

Norman, K. L. (2002).  Cognitive functional processing system: Reasoning about quantitative relationships.  Proceedings of Twenty-Fourth Annual Conference of the Cognitive Science Society, George Mason University, VA, 1025.

 

Norman, K. L. (2003). Dynamic Query Choropleth Maps for Information Seeking and Decision Making.  Proceedings of the11th International Conference on Human-Computer Interaction, Crete, Greece.

 

Nichols, E., Murphy, E., Norman, K., Rivadeneira,A. & Eaton, C. (2003).  Design issues in web-based electronic business surveys.  Proceedings of the Federal Committee on Statistical Methodology Research Conference, Arlington, VA. 62-94.

 

Norman, K. L. (2004, April).  The Laboratory for Automation Psychology and Decision Processes:  An HCI Lab Report.  Proceedings of CHI’05. Vienna, Austria.

 

Campbell, S. G., & Norman, K. L. (2007). Strategy, spatial visualization ability, and performance on website navigation. Proceedings of the Human Factors and Ergonomics Society 51st  Annual Meeting.  Baltimore, MD, 832-836.

 

 

(2.E.III) PROFESSIONAL PAPER PRESENTATIONS

 

Norman, K. L (1974, August).  Information value versus information weight in judgment.  Paper presented at the American Psychological Association Meeting, New Orleans, LA.

 

Louviere, J. J., & Norman, K. L. (1974, August).  Applications of information processing theory to the analysis of urban travel demand.  Paper presented at the American Psychological Association Meeting, New Orleans, LA.

 

Norman, K. L. (1975, August).  Hypothesis testing in a stimulus integration task of varying difficulty.  Paper presented at the American Psychological Association Meeting, Chicago, IL.

 

Norman, K. L. (1975, November).  A constant ratio rule in information integration theory.  Paper presented at the Psychonomic Society Meeting, Denver, CO.

 

Schemmer, F. M., & Norman, K. L. (1977, November).  Combining rules in information integration.  Paper presented at the Psychonomic Society Meeting, Washington, D.C.

 

Phillips, R. V., & Norman, K. L. (1978, March).  Scalability of attribute weights in a Star Trek simulation task.  Paper presented at the Eastern Psychological Association Meeting, Washington, D.C.

 

Norman, K. L. & Shupe, J. C. (1979, September).  Development of direct search strategies in hill climbing problems.  Paper presented at the American Psychological Association Meeting, New York.

 

Norman, K. L. (1979, September).  Judgment and decision models within the Christian presuppositional system.  Paper presented at the American Psychological Association Meeting, New York, NY.

 

Norman, K. L., Singer, M. J., & Schwartz, J. P. (1982, November).  Weighting risk using the method of differential information.  Paper presented at the Psychonomic Society Meeting, Minneapolis, MN.

 

Shneiderman, B., Grantham, C., Norman, K., Rogers, J. and Roussopoulos, N. (1983, October).  Evaluating multiple coordinated windows for programming workstations.  Paper presented at the Eight Annual Software Engineering Workshop, NASA, Goddard Space Flight Center.

 

Norman, K. L. (1984, November).  High tech, low tech, here comes no tech:  Issues confronting computer-aided decision making and the leap of faith.  Paper presented at the Society for Judgment and Decision Making, San Antonio, TX. 

 

Norman, K. L., (1984, November).  Importance of Factors in the review of grant proposals.  Paper presented at the Psychonomic Society Meeting, San Antonio, TX.

 

Borko, B. L. & Norman, K. L. (1985, September).  A user-oriented system acceptance evaluation of the prototype Headquarters Integrated Office system (HIOS).  Paper presented at the Third Control Data Symposium on Applied Statistics and Statistical Control, Minneapolis, MN. 

 

Norman, K. L. (1986, January).  Hierarchical modeling of user satisfaction with complex automation systems.  Paper presented at the Indian Science Congress Association, New Delhi, India.

 

Weldon, L. J., Norman, K. L. & Shneiderman, B. (1986, April).  An empirical test of display strategies for a multiple screen programming environment.  Paper presented at the conference on Human Factors in Computing Systems, Boston, MA.

 

Chin, J. P., Norman, K. L. & Shneiderman, B. (1987, April).  Subjective user evaluation of CF Pascal programming tools.  Paper presented at CHI + GI 1987 Human Factors in Computing Systems and Graphics Interface, Toronto, Canada.  (CAR-TR-304 and CS-TR-1880).  College Park, Maryland:  University of Maryland Center for Automation Research and Computer Science.

 

Norman, K. L. (1987, April).  Conflicts in design preference for menu selection:  Programmers vs. novice computer users.  Paper presented at CHI + GI 1987 Human Factors in Computing Systems and Graphics Interface, Toronto, Canada.

 

Norman, K. L. (1988, June).  Models of judgment at the human/computer interface.  Paper presented at the Nagshead Conference on Judgment and Decision Making, Nagshead, N.C.

 

Norman, K. L. (1989, November).  User response time for pull-down menus as a function of knowledge of location and structure of the menu.  Paper presented at the Psychonomic Society, Atlanta, GA.

 

Norman, K. L., & Butler, S. A. (1989, November).  Apparency:  Guiding sequential decision making by revealing inherent contingencies.  Paper presented at the Society for Judgment and Decision Making, Atlanta, GA.

 

Norman, K. L. (1991, April).  The psychology of menu selection:  Design techniques for better menus through visualization.  Paper presented at the Software Psychology Society, Potomac Chapter, Washington, DC.

 

Norman, K. L. (1993, February).  The AT&T Teaching Theater:  Active learning through computer supported collaborative courseware.  Paper presented at the Software Psychology Society, Potomac Chapter, Washington, DC.

 

Norman, K. L. (1993, November).  Mental models for the electronic classroom:  Paper presented at the Annual Meeting of the Psychonomic Society, Washington, DC.

 

Norman, K. L.  (1993, November).  HyperCourseware for interactive instruction in the electronic classroom.  Paper presented at the 23rd Annual Meeting of the Society for Computers in Psychology, Washington, DC.

 

Norman, K. L.  (1994, March).  The classroom of the future:  HyperCourseware in the AT&T Teaching Theater. DOD Distance Education Conference, National Defense University, Fort McNair, DC.

 

Boehm-Davis, D., Sebrechts, M., Silverman, B., & Norman, K. L. (1994, November).  Consortium interactive research on collaborative learning environments.  Paper presented at the Software Psychology Society, Potomac Chapter, Washington, DC.

 

Norman, K. L. (1995, July).   Education issues and applications:  CyberEd.  Paper presented at the Conference for Society and the Future of Computing '95, Durango, CO.

 

Norman, K. L. (1997, November).  Pushing the Electronic Limits in Education:  No Paper, No Pencils, No Books!  Paper presented at the Society for Computers in Psychology, Philadephia, PA.

 

Harper, B., Slaughter, L., & Norman, K. (1997, November).  Questionnaire administration via the WWW:  A validation and reliability study for a user satisfaction questionnaire.  Paper presented at WebNet 97, Association for the Advancement of Computing in Education, Toronto, Canada.

 

Norman, K. L. (1998, November). Desktop distance education:  Personal hosting of Web Courses.  New Directions in Education Technology for Faculty and Administrators, Syllabus, Washington, DC.

 

Norman, K. L.  (1998, February).  Fun and games with World Wide Web access in the electronic classroom:  Show and tell, treasure hunts, and student reports.  Panel presentation at the Eastern Psychological Association meetings, Boston, MA.

 

Norman, K. L. (2000, November). Assessing attribute weights using combinatorial sets of scales:  Partitioning Picasso. Paper presented at Psychonomic Society, New Orleans.

 

Norman, K. L. (2000, November). Confidence ratings on multiple choice exams in college classes.  Poster presented at the Society for Judgment and Decision Making, New Orleans.

 

Norman, K. L. (2001, April). Design Dilemmas for Distance Delivery. Paper presented at the Cyberpsychology V Symposium, Eastern Psychological Association, Washington D.C., April 21, 2001.

 

Norman, K. L. (2002, May).  The Self at the Human/Computer Interface: A Postmodern Artifact in a Different World.  Seminars in Christian Scholarship, Calvin College, MI.

 

Norman, K. L. (2002, November).  Dynamic Queries for Decisions: Generating a Cognitive Functional Processing System.  Paper presented at Psychonomic Society, New Orleans.

 

Norman, K. L. (2002, November).  SIMILE on the WWW: Stimulus Integration Models Iterated for Likelihood Estimates.  Poster presented at the Society for Judgment and Decision Making, New Orleans.

 

Norman, K. L.  The Design of electronic educational environments: Issues and principles in human/computer interaction.  Keynote Address at the 2nd International Congress on Interface Design and HCI, Rio de Janeiro, Brazil, June 6, 2003.

 

Norman, K. L.  Web-Based Surveys: Questions, Answers, and Designs.  Keynote Address at the 2nd International Congress on Interface Design and HCI, Rio de Janeiro, Brazil, June 7, 2003.

 

Norman, K. L. (2004, July).  Technology and theology: Psychological issues at the human/computer interface.  National Faculty Leadership Conference, Washington, D.C.

 

Norman, K. L., Campbell, S., & Panizzi, E. (2005, March).  Automation and user participation in usability testing. 2005 APA Div 21/19 & HFES Potomac Chapter Annual Symposium on Applied Experimental Research, George Mason University, Fairfax, VA.

 

Norman, K. L., Smith, B. (2006). Judgments of functional relationships in systems of three variables. Presentation at Psychonomic Society, Houston, TX, November 17.

 

Rivadeneira, W., Galesic, M., Wallsten, T., & Norman, K. (2006). Is the representativeness heuristic similar to similarity? Poster presentation at the Society for Judgment and Decision Making, Houston, TX, November 18-19.

 

 

(2.F.I) VIDEO PRESENTATIONS

 

The AT&T Teaching Theater:  Active learning through computer supported collaborative courseware (8:25 minutes) (1992). (wrote and directed)

 

HyperCourseware:  Computer integrated tools in the AT&T Teaching Theater (7:08) (1993). (wrote and directed)

 

Computer Rage I (DVD, 2002). (wrote and directed)

 

Computer Rage II (DVD, 2004). (wrote and directed)

 

 

(2.F.II) WEB PAGES

 

Laboratory for Automation Psychology and Decision Processes (since1994) (http://lap.umd.edu) (wrote and managed).

 

Maryland Millennium Project (1999) (http://y2k.umd.edu) (managed).

 

SIMILE:  Stimulus Integration Models Iterated for Likelihood Estimates (2001) (http://lap.umd.edu/simile) (wrote and managed).

 

Computer rage: A survey and results (http://computer-rage.org) (since 2004) (wrote and managed).

 

 

(2.G) INVITED LECTURES/WORKSHOPS

 

Assessing the importance of system attributes.  Lecture at Decision Research, Eugene, Oregon, October 1981.

 

Some combinatorial designs for separating weight and scale value in information integration theory.  Lecture at the Advanced Marketing Seminar sponsored by the Australian Graduate School of Management, University of New South Wales, Sydney, Australia, March 1982.

 

Behavioural modeling using information integration theory:  Assessing demand for cable television in Australia.  Lecture at the Department of Psychology, University of Sydney, Sydney, Australia, June 1982.

 

Models of behavior become food for thoughtful policy.  Lecture at the Department of Psychology, Flinders University, Adelaide, Australia, July 1982.

 

Information integration theory from laboratory to marketplace:  A case history.  Lecture at the Department of Psychology, Macquarie University, Sydney, July 1982.

 

Experimental designs for estimating parameters in information integration models.  Colloquium at the Department of Psychology, The University of Iowa, Iowa City, November 1982.

 

The depth vs. breadth trade-off in hierarchical menu selection.  Colloquium at the Department of Psychology, Virginia Polytechnic Institute, Blacksburg, VA, March 1987.

 

The electronic teaching theater.  Colloquium at the Department of Psychology, The University of Hull, Hull, England, February 1990.

 

User knowledge and menu structure:  Some results with pull-down menus.  Colloquium at the MRC-Applied Psychological Unit, Cambridge England, May 1990.

 

Maps & menus:  Seeing your way through the human/computer interface.  Colloquium at the Department of Psychology, University of York, York, England, May 1990 and the MRC-Applied Psychological Unit, Cambridge England, June 1990.

 

Spatial visualization:  A gateway to computer-based technology.  Colloquium in the series “Educational technology and individual differences among students” at the Department of Educational Studies, University of Delaware,  Newark, DE, December 1991.

 

Navigating the educational space.  CNSD Seminar, Department of Psychology, University of Maryland, March 1994.

 

Design Issues for the Electronic Educational Environment, The Open University of Israel, April, 1997.

 

Seminar Series: The Open University of Israel, May, 1997.

      Hypermedia and Learning: What's New and What's Hot, What Works and What Does Not

      Problems with the Evaluation of New Media:  Successful Failures and Flawed Successes.

      Pushing the Electronic Limits in Education:  No Paper, No Pencils,  No Books!

 

Navigational issues in the new electronic educational environment:   "The dog didn't eat my homework because I couldn't find it in the first place!"  Presentation at the Web Initiative in Teaching, Wye Research and Education Center, Wye, MD, September, 1998.

 

Cognitive issues in interface design.  Presentation at the Statistical Research Division Usability Seminar Series, U.S. Bureau of the Census, Suitland, MD, September 1998.

 

A personal solution for hosting of Web courses:  Desktop electronic publishing.  Regional User Services Conference, College Park, MD  April 16, 1999.

 

Desktop hosting of Web-based courses:  Pros/cons and a case study.  Teaching with technology Mini-series,  University of Maryland, April 30, 1999.

 

Desktop hosting of Web-based training:  Back to small, local, and personal. Bureau of Labor Statistics, Washington, D.C., June 10, 1999.

 

Human/Computer Interface Issues in Web-Based Surveys and Questionnaires.  Presentation at the Statistical Research Division Usability Seminar Series, U.S. Bureau of the Census, Suitland, MD, September 1999.

 

Guidelines for Digital Courses: Constructing the Media, Thinking about Navigation, and Implementing Interactivity and Collaboration. North Carolina Central University, July 15, 1999.

 

Emerging Interfaces in Decision and Control Process. National Science Foundation, Decision Risk and Management Sciences, Arlington, VA, January 21, 2000.

 

Dynamics of Web-based surveys: Dual navigation of questionnaires and organizational records. Presentation at the Statistical Research Division Usability Seminar Series, U.S. Bureau of the Census, Suitland, MD, October 2000.

 

Finding and Integrating Web-based Materials in a Statistics Course, Teaching with Technology, University of Maryland, March 30, 2001.

 

Web-Based Surveys:  Questions, Answers, and Designs.  Presentation at the Statistical Research Division Usability Seminar Series, U.S. Bureau of the Census, Suitland, MD, April 2002.

 

Seven years of web-based class projects:  The best, the worst, and lessons learned.  Teaching with Technology Conference, College Park, MD, April 2003.

 

Technologies to enable and Evaluate collaborative projects in undergraduate education. Reinvention Center, Washington, D.C., November 9, 2006.

 

Constructing knowledge in a public forum: Student projects in Wikipedia. 
Innovations in Teaching and Learning Conference, College Park, MD, November 23, 2007.

 

The Pedagogical Relevance of Video Games in Academics:  An Example from Psychology.  Innovations in Teaching and Learning Conference, College Park, MD, April 2009.

 

 

 

(2.H) COPYRIGHTS AND PATENTS

 

QUIS™: The Questionnaire for User Satisfaction.  A standardized questionnaire for use in human computer interaction research and product evaluation.  Available through the Office of Technology Liaison, University of Maryland. (Shared with B. Shneiderman).

 

HyperCourseware™.  An integrated package of hypermedia tools for classroom instruction.

 

 

(2.I) CONTRACTS AND GRANTS

 

U.S. Bureau of the Census. Human-Computer Interaction for the Bureau of the Census" October 1, 2000 to September 30, 2004 (Principle Investigator).

 

U.S. Bureau of the Census. “Human-Computer Interaction for the Bureau of the Census” July 1, 2000 to September 30, 2000 (Principle Investigator).

 

U.S. Bureau of the Census. "Training and Research with the Human-Computer Interaction Laboratory" October 1, 1999 to June 30, 2000 (Principle Investigator).

 

U.S. Bureau of the Census. "Training and Research with the Human-Computer Interaction Laboratory" March 1, 1999 to September 30, 1999 (Principle Investigator).

 

U.S. Bureau of the Census. "Training and Research with the Human-Computer Interaction Laboratory" June 1, 1998 to April 30, 1999 (Principle Investigator).

 

NASA Goddard, "Beyond Supervisory Control:  Cognitive Issues in Human Interaction with Autonomous Satellites" October 1, 1996 to March 31, 1999 (Principle Investigator).

 

Consortium of Universities of the Washington Metropolitan Area, "Implementing a Collaborative Course on Human-Computer Interaction Using Computer-Based VideoTeleconferencing:  The Circle Project Phase 3September 1, 1995 to May 31, 1996, (Co-Principle Investigator).

 

National Science Foundation, "Interface Apparency and Manipulability:  Cognitive Gateways through the Spatial Visualization Barrier in Computer-Based Technologies" April 1, 1995 to October 31, 1996 (Principle Investigator).

 

Consortium of Universities of the Washington Metropolitan Area, "Infrastructure Analysis for Collaborative Distance Learning in the Consortium." September 1, 1994 to May 31, 1995, (Co-Principle Investigator).

 

Department of Juvenile Services, State of Maryland, "Information Systems User Interfaces" July 1, 1994 to June 30, 1995 (Co-Principle Investigator).

 

Consortium of Universities of the Washington Metropolitan Area, "Collaborative distance learning in the Consortium:  Designing a course in human-computer interaction” September 1, 1993 to May 31, 1994, (Co-Principle Investigator).

 

National Library of Medicine, "Computer interface design for intermediate results for the Grateful Med." ($24,500),  July 6, 1992 to November 30, 1992, (Co-Principle Investigator).

 

AT&T, "Teaching Theater:  An Environment for Collaborative Learning and Research." (grant to the University of Maryland), January 1, 1989 to December 31, 1991, (Principle Investigator).

 

Maryland Industrial Partnerships with Custom Command Systems, "Human Factors and User Interface Devices."  Phase III, January 1, 1990 to December 31, 1990, (Co-Principle Investigator).

 

Library of Congress, "A Survey of the Library of Congress LOCIS System" February 1, 1989 to July 31, 1989 (Co-Principle Investigator).

 

Maryland Industrial Partnerships with American Voice and Robotics, "Human Factors and User Interface Devices for Home Automation Systems." Phase II June 16, 1988 to June 30, 1989 (Co-Principle Investigator).

 

Maryland Industrial Partnerships with American Voice and Robotics, "Human Factors and User Interface Devices." Phase I January 15, 1988 to June 15, 1988 (Co-Principle Investigator).

 

AT&T, "Human-Computer Interaction Research" September 1, 1987 to August 31, 1989 (Co-Principle Investigator).

 

AT&T, "Human-Computer Interaction Research" September 1, 1986 to August 31, 1987 (Co-Principle Investigator).

 

National Science Foundation, (IST-86-0482), "Developing an effective user evaluation questionnaire for interactive systems” August 1, 1986 to June 30, 1987 (Principle Investigator).

 

Control Data Corporation, "Human/Computer Interaction Research on Menu Selection" July 1, 1983 to June 30, 1985 (Principle Investigator).

 

Martin-Marietta Data Systems, "Data Conferencing Protocols" (2 IBM PC’s), August 1984-December 1985 (Co-Principle Investigator).

 

IBM Fulcrum Project, "Cooperative Problem Solving with Multiple Displays"  July 1, 1983 to June 30, 1985 (Co-Principle Investigator).

 

IBM-FSD, "Cooperative Problem Solving with Multiple Displays" July 1, 1983 to June 30, 1984 (Co-Principle Investigator).

 

General Research Board, University of Maryland, "Subjective optimization in judgment" Summer, 1978 (Principle Investigator).

 

Biomedical Grants, University of Maryland, "Information processing in judgment:  Integration and comparison operations" December 19, 1977 to March 31, 1978 (Principle Investigator).

 

General Research Board, University of Maryland, "The attainment of composition rules in learning to make evaluative judgments" Summer, 1976 (Principle Investigator).

 

University of Alabama Venture Fund Grant Sponsored by the Ford Foundation, "Experimental psychology course development" (2 months summer salary), August 1974 to August 1975, (Principle Investigator).

 

Research Grants Committee, University of Alabama, "Rule learning in information integration theory" (2 months summer salary), January 1974 to December 1974 (Principle Investigator).

 

 

(2.J) FELLOWSHIPS, PRIZES, AND AWARDS

 

      Phi Beta Kappa, 1969

 

      Sigma Xi, 1974

 

National Institutes of Health Predoctoral Fellowship, September 1971 to August 1973.

 

Indo-American Research Fellowship from the Indo-US Subcommission on Education and Culture to visit the Indian Institute for Management, Ahmedabad, India, "Assessing the Factors of High Technology:  A Comparison of How Managers Integrate Information on India and the United States."  January 1, 1986 to June 30, 1986.

 

      Lilly-Center for Teaching Excellence Fellow, 1995

 

 

(2.K) EDITORIAL REVIEW ACTIVITIES

 

Editorial Board of International Journal of Human-Computer Studies   (1992-2004).

Editorial Board of Organizational Behavior and Human Decision Processes  (1984-1999).

Editorial Board of Personal Technologies  (Since 1996).

Program Chair  for the Computer Systems Technical Group of the Human Factors & Ergonomics Society, 1993.

 

Ad Hoc Reviewer for

      Behaviour and Information Technology  (Approximately 2 per year since 1988) 

      Human Factors  (Approximately one per year since 1987)

      Journal of Applied Psychology  (Approximately 2 per year since 1978)

      Journal of Personality and Social Psychology  (Occasional since 1978)

 

Grant reviews for the National Science Foundation:  Decision, Risk & Management Program, Interactive Systems Program (Approximately 2 per year since 1985).

 

 

(3) TEACHING

 

(3.A) COURSES TAUGHT IN THE LAST 5 YEARS (Numbers of students per semester are listed in parentheses.)

 

      General Courses

Psyc 200:       Statistical Methods in Psychology, Spring 2002 (36), Fall 2003 (36), Fall 2005 (35)

Psyc 309:       Special Topics in Psychology: Cyberpsychology: Introduction to the Psychology of Human-Computer Interaction, Fall 2005 (36), Spring 2007 (21)

Psyc 443:       Thinking and Problem SolvingSpring 2002 (35), Spring 2003 (36), Spring 2006 (28)

Psyc 601:       Quantitative Methods I, Fall 2004 (20), Fall 2006 (23)

Psyc 602:       Quantitative Methods II, Spring 2003 (24), Spring 2005 (20)

Psyc 707:       Theories of Choice and Decision, Fall 2003 (9)

Psyc 779:       Seminar in Human Performance Theory and Human Computer Interaction, Fall 2002 (7), Spring 2006 (4)

Psyc 789:       HCI/Cognitive Reading Seminar, Spring 2005 (3)

Psyc 798J:      Graduate Seminar: Doing Psychological Research on the Internet: Issues and Methods, Spring 2007 (4)

 

      Independent Study Courses:

Nacs 898:       Pre-Candidacy Research, Spring 2006 (1)

Psyc 478:       Independent Study in Psychology: Spring 2002 (1)

Psyc 479:       Special Research Problems, Spring 2002 (1), Spring 2003 (3), Fall 2003 (3)

Psyc 789:       Special Research Problems, Spring 2003 (3), Fall 2003 (3)

Psyc 799:       Masters Thesis Research, Spring 2006 (1), Fall 2006 (1)

Psyc 898:       Pre-Candidacy Research, Spring 2006 (1), Fall 2006 (1)

 

      Honors Courses:

Psyc 100H:    Introduction to Psychology (Honors): Fall 2002 (36)

 

 

(4.B) COURSE AND CURRICULUM DEVELOPMENT

 

 

Developed the course Psyc 445 “The Psychology of Video Games and Entertainment” (2009)

 

Developed the course Psyc 444 “CyberPsychology” (2007)

 

Developed the course Psyc 443:  "Thinking and Problem Solving" (1990)

 

Improvement of Teaching, University of Maryland, "Thinking and Problem Solving:  A Real World Exposure", July 1, 1987 to May 15, 1988.

 

Participant in "Literacy in the Disciplines," A summer workshop funded by the Ford Foundation, 1987.

 

Developed the concept of HyperCourseware for the AT&T Teaching Theater, Summer, 1992.

 

 

(3.C) MANUALS, NOTES, SOFTWARE, & WEBPAGES:

 

Developed HyperCourseware on the World Wide Web:  http://cognitron.umd.edu

 

Developed a HyperCourseware versions of Psyc 200: Statistics for the Behavioral Sciences  and Psyc 443:  Thinking and Problem Solving, Fall 1992.

 

A manual for students in web-based courses:  "What do you do now that they have gone to the Web?" (2000) (http://cognitron.umd.edu/web_students) (wrote and designed).

 

(3.D) TEACHING AWARDS

 

Instructional Improvement Grant, University of Maryland, "HyperCourseware:  Development of electronic tools for teaching focused on the cognitive psychology lab course," July 1, 1993 to May 15, 1994.

 

Instructional Improvement Award, University of Maryland, “HyperMedia Lab for Cognitive Psychology,” May 1, 1990 to December 31, 1991.

 

(3.F) ADVISING

 

      (3.F.I) Undergraduate:  Approximately 15-20 students per year.

 

      (3.F.II) Master's Research Direction:

 

John P. Chin, (1985-1986).  "Mental models:  Hierarchical categorization of computer menu functions derived from top-down/bottom-up processing," Masters Thesis.

 

Scott A. Butler, (1988-1989).  "The effect of method of instruction and spatial visualization ability on the subsequent navigation of a hierarchical database," Masters Thesis.

 

Ben D. Harper, (1992-1995).  "Searching for items in large color coded menus," Masters Thesis.

 

Diane Alonso, (1993-1995).  "Locus and forms of interaction as determinants of lecture effectiveness in the electronic classroom," Masters Thesis.

 

Walky Rivadeneira, (2004-2005). “Order effects in comparison matrices,” Masters Thesis.

 

Susan Campbell, (2005-2007). “Web navigation strategy and performance,” Masters Thesis.

     

      (3.F.III) Doctoral Research Direction:

 

Robert V. Philips III, (1978-1981).  "Modeling of heuristic evaluation strategies in game playing:  Linear and configural effects in Othello," PhD. Thesis. (Avaya Labs, NJ).

 

Michael J. Singer, (1984-1985). "The effect of meaningfulness and pattern of evidence on assessing cause," Ph.D. Thesis. (U.S. Army Research Institute, Orlando, FL)

 

Jeffrey P. Schwartz, (1983-1985).  "Separating cue relevance from cue importance within models of judgment and decision making," Ph.D. Thesis.

 

Gerry Gingrich, (1983-1985).  "The effects of commitment and post decisional information on judgment," Ph.D. Thesis. (Professor, IRM College, National Defense University)

 

John P. Chin, (1986-1989).  "Fixed and dynamic menu systems:  A script-based approach to categorization," Ph.D. Thesis. (Avaya Labs, NJ)

 

Leslie E. Carter, (1990-1992).  "The effects of spatial information presentation on human decision-making," Ph.D. Thesis. (CTA Inc.)

 

Scott A. Butler, (1992-ABD).  "Evaluating hypertext as a learning media."  Ph.D. Proposal. (Usability Lab Director, Rockwell Systems).

 

Diane Alonso, (1996-1998).  "Spatial visualization ability, verbal comprehension, and multiple resource theory."  Ph.D. Thesis. (Head of the Psychology Department, UMBC, Shady Grove Campus).

 

Betty Murphy (1997-2000). "Beyond supervisory control: Cognitive issues in human interaction with autonomous satellites."  Ph.D. Thesis. (Director of The Human/Computer Interaction, U.S. Census).

 

A. Walkyria Rivadeneira (2003-2008).  “Tag clouds: How format and categorical structure affect categorization judgment.”  Ph.D. Thesis.

     

 

     

 

(4) SERVICE

 

(4.A) SERVICE--PROFESSIONAL

 

(4.A.I) COMMITTEE MEMBERSHIPS

 

(4.A.II) REVIEWING ACITIVITES FOR AGENCIES

 

National Sciences and Engineering Research Council of Canada, Reviewer of Discovery Grant, 2006.

 

Department of Defense, Defense 2007 Experimental Program to Stimulate Competitive Research (Grant Reviewer), 2006.

 

Ad Hoc reviewer for NSF grant proposals (Decision, Risk & Management Program, Interactive Systems Program), (Approximately 2 per year since 1985).

 

Grant Review Panel for the Office of Naval Research, April 1995

 

Grant Review Panel for the National Science Foundation, Interaction Systems, January 1996.

 

 

(4.A.IV) COMMITTEES, COMMISSIONS, PANELS

 

Department of Health and Human Services’ Economic Analysis of Health Information Technology (Expert Panel Member, 2006-2007).

 

NASA  Workshop on Specifications for Interactive Workstations for Space Lab. NASA  Goddard Space Flight Center, Greenbelt, MD. March, 1985.

 

National Research Council, Space Studies Board, Member of Panel Addressing the Cultural Aspects of Human Space Exploration: Research Needs and Priorities, July 14, 1999.

     

 

(4.A.V) INTERNATIONAL ACTIVITIES

 

National Sciences and Engineering Research Council of Canada, IRC Site visit, and review, 2005.

 

 

(4.A.VI) MAJOR CONSULTING PROJECTS AND REPORTS

 

Community College of Allegheny County.  Critical review of SIA Course Site, 2005.

 

Census Overseas Enumeration Test 2004. U. S. Bureau of the Census, Suitland, MD. 2003-2004.

 

Census Response Test 2003. U. S. Bureau of the Census, Suitland, MD. 2002-2003.

 

Usability Analysis of the CDC Web Site.  Westat Corporation, Rockville, MD. 2000,

 

Agent-Enhanced Electronic Classrooms.  Army Research Institute and Charles Rivers Analytics, 1996-1997,

 

Cognitive Impact of Graphical User Interfaces.  National Center for Health Statistics, 1994-1996.

 

National Digital Library Project.  Library of Congress, 1995.

 

Online Simultaneous Search of Multiple Databases.  National Library of Medicine, 1994.

 

Usability Design Concepts.  National Information Technology Center, 1992-1993.

 

User Interface Guidelines for a Questionnaire Design Tool.  Conducted for the National Center for Health Statistics, 1992.

 

Human/Computer Interface Standards for Satellite Network Control.  Conducted by the University Research Foundation/Maryland Advanced Development Laboratory, Greenbelt, MD 1989-1991.

 

Synthetic Vision.  Conducted by the University Research Foundation/Maryland Advanced Development Laboratory, Greenbelt, MD 1989-

 

Automated Message Handling for WWMCCS.  Conducted by IBM Federal Systems Division, Gaithersburg, MD  1987-1988.

 

System Acceptance Test of the Headquarters Integrated Office System.  Conducted by Control Data Corporation, Alexandria, VA for the Headquarters, Department of the Army.

 

Household demand for cable and radiated subscription television and  Household demand for radiated subscription television following by cable.  Conducted by IMG Consultants Pty. Ltd., Sydney, Australia for the Australian Broadcasting Tribunal, June 1982.

 

Research methods for behavioral choice modeling.  Conducted by IMG Consultants Pty. Ltd., Sydney, Australia for the Bureau of Transport Economics, Camberra, Australia, July 1982.

 

 

(4.B) SERVICE--CAMPUS

 

(4.B.I) DEPARTMENTAL

 

      Graduate Committee, 1991-1993

      Teaching Committee, 1995-1998, 2001-present

      Undergraduate Committee, 1995-1998

      Policy Review Committee Alternate, 1986, 1988, 1990, 1992-1993

      Search Committee for the Cognitive Psychology Position, 1985-1990, 1993-1994, 1994-1996, 1998

      Statistics Committee, 1983-1990, 1991-present

      Department Computer Committee, 1986-1988, 1992-1996, 1997 (Chair), 1999-2001

      Information Technology Committee (Chair) 2006-

      Human Subjects Committee Member, 1975-1988

      Honors Committee Member, 1987

 

(4.B.II) COLLEGE

 

      Coordinator of the Instructional Technology Summer Grants Program, 1994

      BSOS Academic Council, 1994-1998

      BSOS Computer Policy Advisory Committee, 1993-2001, 2006-

      BSOS Panel member on academic dishonesty cases (Approximately 5 since 1985)

     

 

(4.B.III) UNIVERSITY

 

      Member of the Steering Committee for the Teaching Theaters, 1989-2002

      Member of the Mobility Initiative Steering Committee, 2008-

 

(4.B.IV) SPECIAL ADMINISTRATIVE ASSIGNMENTS

 

      Middle States General Education Subcommittee, 2006

      Member of the MMIC Program Study Group, 1994

      Chair of Search Committee for Coordinator of Instructional Technology, 1993

      Graduate Committee on Research Support 1985

 

(4.B.V) CAMPUS ACTIVITIES

 

Participant in the Campus Forum on Equality speaking on "Equity Theory and Others' Self-Interest", August 1978.

 

Seminar on "Decisions, Decisions, Decisions", in the "Health Alive Seminar and Workshop" program of the University Health Center, April 1981.

 

Participant in "An Interdepartmental Panel on Artificial Intelligence" sponsored by the Association for Computing Machinery, Maryland Student Chapter, May 1983.

 

Participant in "Literacy in Disciplines", A summer workshop funded by the Ford Foundation, 1987.

 

Seminar on "Expectations of Performance at the Man/Machine Interface", MSSRL/Information Systems Seminar, October, 1988.

 

Speaker at the Teaching with Technology Symposium, sponsored by the Center for Teaching Excellence and the Computer Science Center, March 5, 1993.

 

Tutorial on Hypermedia, sponsored by the Center for Teaching Excellence, October 18, 25, November 1, 15, and 22, 1993.

 

Presentation to the Department Chairs of BSOS, "Possibilities for Teaching Technologies," May 10, 1994.

 

Speaker at the Teaching with Technology Symposium, sponsored by the Center for Teaching Excellence and the Computer Science Center, March 31, 1995.

 

Participant in the College Park Scholars Workshop "The Creation of the Information Age," Spring 1995.

 

Presentation to the Institute for Instructional Technology, Summer 1995.

 

Maryland Day, Media Relations, “Interview an Expert,” 2006.