Summary Report on Navigation of CSAQs
- When respondents filled out the survey on the first time through, they did so in linear,
sequential manner.
- There were no substantial differences in completion times with the possible exception
of the page partitioned version without an index requiring more time.
- The first set of edits required respondents to find the items based on semantic
information. This led them to searching through the questionnaire.
- Edit times for these items were less for the scrolling version and the
semantically partitioned version. Times were longer for the page partitioned version and
single item version.
- The second set of edits gave item numbers which the respondents could use to locate
the items.
- Edit times for these items were shortest for the single item version with a
numeric index. The page partitioned versions and the single item version without
an index took the longest. Respondents were able to scroll quickly through the
scrolling versions and the semantic sections version fairly rapidly to find the numbers.
- Subjective ratings did differ substantial between the versions of the questionnaire.
- However, they did indicate a fairly uniform acceptance of on-line surveys and
preference for them over papa-and-pencil versions.
See Rating Data